When I turn on my Phonak Compilot 2 on there is no introduction voice on my hearing aids but it connects fine via Bluetooth to my computer. Also it does not allow me to do the sound audio test when I press the main button and the connect <> buttons on the side as when I press that nothing happens. I was wondering if anyone else has had this issue and potential resolutions to the problem? Also resetting does not seem to work either. There is sound when I just press the main button once but then it is not connected as there is no audio.
Thanks for your help