Don’t know how they can claim they are the #1 choice for hearing aids given that, per their own site content, they haven’t even been in the OTC HA business for a year yet. They do not have a phone number anywhere on their site. They offer a refund in the first 60 days, but you need an RMA, they must “inspect them” and they don’t refund “insurance or shipping costs.” Kind of skate around questions re technology. I think someone would be better off with an aid that is backed by a known company (even if OTC), with proven support, and a payment plan to cover costs. It is tough to get service on anything these days, so better to start with proven organizations. The reviews seem a bit specious. One guy claims to have tried “dozens” of aids and these are by far the best…
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