I’ve been struggling with new Phonak MicroPowers for a couple months. (I’m not sure which model they are…my audiologist said I have the middle level of the three available.)
I’ve had a series of problems with them. One went dead, then they repaired it. It came back and worked, but not nearly as well as previously. She returned it again and they replaced it. The new one didn’t work at all. They replaced it again and it worked fine.
Now, the other one is acting up. I put it in today and it clicked several times, but didn’t work. I tried a new battery…still dead. I took the battery out for a couple hours and tried it again, and it worked, but not as well as before.
When these things are working, I really like them. I’m not crazy about the way the domes tend to slip a bit out of my canals, but I can live with that, given the good sound quality.
I don’t use the custom molds. I use the soft, open domes and really like the comfort, coupled with the openness (which allows a lot of natural sound through).
I’m really tired of the unreliability of these Phonaks.
Any suggestions? I do have to have “power” aids.
Thanks in advance.