#1

So i have a question.

I have 2 of Moxi B1-R and there are the lowest program level.

I have Unitron truefit soft and Noahlink wireles.
I want to upgrade level of my Moxi but when i go on the upgrade tab i cant see any other prrogram except i already have
What am i doing wrong ?

#2

Only the “trial” models can do this unfortunately.

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#3

what do you meran only trial?

#4

The manufacturer supplies “trial/demo” models to the Audiology clinic for customers to “trial” different features, it can be changed in the software.

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#5

but there is oportunity to change the level later of course it costs some money, but i think i have everything it needs to the truefit sift and noahlik wireless

#6

Ok yeah there is available that situation, Phonak was doing it so makes sense that Unitron offered it, well no “free” lunch as they say, have a look on eBay, the trail version comes up every now and then for a very good price, you’d just need to reset them every 10/12 weeks in the software.

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#7

so with my moxis i cant do flex upgrade and cant do flex trial neither ?

#8

That’s right, it’s unfortunate but that’s how it works.

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#9

but in that case how do they upgrade if i am visiting clinic ?

#10

You pay the money (The Fee) to the Audiologist who then pays Unitron, they then send the “code” for upgrading,easy as that.

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#11

I can confirm that V7 can be temporarily upgraded to V9, this is not a trial model, not sure if platform B allows this

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#12

So that’s for how long, 10min – 10 days or longer, would be only for someone to trial in the office right? No one gets a “free” upgrade, please explain how it works.

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#13

sure it does
But when i open the upgrading tab i see this

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and i cant figure out what i need to do
my surdologist said yes it can be upgraded with this soft but he obvoiusly cant tell me how )

#14

What version of fitting software do you have?

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#15

You can use the new level for up to 6 weeks after each data save, and you can reset your data an unlimited number of times to get 6 weeks again.

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#16

Unitrom Truefit 5.6 it was 5.1 and updated after instalation

#17

Yeah i know about it but as you see on the screenshot a cant do even trial

#18

The latest is version 5.6

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#19

Same here

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#20

By the way is your app installed as standalone?
Or you additionaly installed the noahlink drivers or smth ?