Unitron latitude 16

I just got these aides My phone sounds so tinny is this normal
it is louder but i can understand better with aides removed

I tried my old aids they sound better i think my new ones need tweaking

Sounds like you need tweaking, overall and specifically on the ‘Phone’ program.

Try not to revert to your old aids during the adjustment process though, your brain will struggle more to habituate to the sound.

Thankyou i will be stopping in to audi friday hopefully he can help