I’ve been trialing the Latitude 16 Moxi 13 with both the SmartControl and the uDirect.
When they work I absolutely love them.
So much so that when they fail I’m practically miserable without them.
The problems seem to reside with the programming or microcode that contols these devices. I’ve had one of both aids lose their programming and return to the factory defaults multiple times.
The second time was on Jan 1, 2010 when I got up that morning and both had reset and/or lost their programming.
I’m headed back to the audiologist tomorrow because the right aid has reset itself.
BTW: Once one of them is having problems, the uDirect becomes worthless. Must have something to do with the aids being linked.
Just wondering if anyone has experienced these issues or knows of a fix or solution.