True Hearing is a wholesaler of hearing aids. The negotiate a price with the manufacturers based on expected volume. When a hearing aid is ordered through True Hearing it has to be at a True Hearing provider. Many professionals won’t use True Hearing because they only pay a minimal fitting fee and many professionals can’t afford to fit the instruments for the price they have to charge. Then after the sale, follow up is very limited. If you want “Best Practices” performed for your fitting, it probably won’t happen. The professional simply can’t afford the time to do it all. If you go to someone else to get it programmed properly, there will be a charge for that not covered through True Hearing. So yes, you can save a few bucks but you have a really limited choice of providers to go to and your after sale service will have limits. I refused to work with True Hearing when I was still in practice. I tried to give every patient the best care possible and it was not possible using True Hearing.
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