Just mentioning in case any other ReSound Smart 3D app users have experienced the same. Have really down-rated Smart 3D app in Google Play Store because of bad experience.
Very annoying glitch that happened while phone was sitting idle, untouched by me. Had removed HA’s for day, left Smart 3D app running while phone went to sleep. Next time I picked up my phone, the Smart 3D app had somehow entered DEMO mode, was in the subprogram in DEMO mode of walking user through HA pairing, and couldn’t be made to exit DEMO mode as a consequence.
First of all, a user normally can’t get into DEMO mode unless one hits the MORE tab (lower right of main screen) and then slides the DEMO mode option to ON - neither of which I did.
But having somehow got trapped in DEMO mode telling me to reboot my HA’s and enter pairing mode with the smartphone via the app, I couldn’t get out. I could attempt to cancel pairing, go to MORE tab, slide DEMO mode off, but as soon as I did that, the program jumped right back to commanding me to reboot my HA’s and place them by the phone. Perhaps if I’d just complied, I could have gotten out of that DEMO mode subprogram, then successfully canceled DEMO mode and been back in business.
Instead I went to Settings, Apps, Smart 3D app, and tried clearing the app cache. No luck. So I uninstalled the Smart 3D app, downloaded it again from the Google Play Store, and, Hurray!, no longer in DEMO mode - but I still had to repair my HA’s for real with my phone via the 3D app, anyway. So app wins in end, needlessly wasting my time and greatly inconveniencing me.
So, IMHO, it’s really terrible app programming to have a subprogram in DEMO mode (which is not supposed to be for real, right?!), that doesn’t let you cancel its action and then simply resume normal real life operation of your HA’s with the app. For me, that’s taking me from what has been a 5-star performance with the app on my Galaxy Note 8, to a failing grade of “F” on two counts - 1) mysteriously entering DEMO mode in the first place, and then, 2) having no way to exit DEMO mode without repairing one’s HA’s with one’s smartphone. Imagine being in a situation where you need to use your program for some reason but you can’t until you repair your HA’s! Perhaps it’s possible to do that while still wearing your HA’s by holding one’s phone up to one’s head after using the power button on either HA to reboot … But totally ridiculous app performance…