Telicoil

Hello
I am a pharmacist working in a busy pharmacy. .
I wear the naida ix not blue tooth. I know that when I turn aids on t switch I always pick a hum
Regardless where I am
I use the plantronics cs 500 blue tooth with a neck loop. There is so much distortion I can’t understand stand my patients on the phone.
I did an experiment and tried a head set and less distortion.
I had my audiologist turn my t coil settings to max. Should I have him lower it to the minimum?

I am not ready to buy new aids as of yet

How can I solve this problem? ??

This is creating a major stress for me !

Your help is greatly appreciated

Regards
SCOTT SATTLER, RPH
"IM NOT HANDICAP, IM HANDICAPABLE!!!

You may be picking up an AC hum. Possibly, something is poorly grounded or the florescent light are doing it. You might take a portable radio and tune it between stations and see if you can locate the offending item[s] that way.