Starkey's feedback managment system too smart for its own good?

[HearingAidHelper]

@MinnesotaHIS

I don’t mean to insult you, but safe to assume you initialized their feedback manager? They’ll say that this step is optional, but it should improve performance.

Also, haven’t worked with the X-Series, but (assuming the options are the same as the Wi’s) the feedback manager should have adaptive, static, and off as options. If this is the case you could experiment with static and off (well, maybe not “off” unless you have a REALLY good acoustic seal) to see if that affects the chirping to help confirm/refute your theory.

Really, your best bet is to call their technical support, which is quite good and has helped me resolve a few problems that had me scratching my head!

The initialization was done numerous times. In every case, the system became worse after a period of time.

I called tech support… and this time I left them scratching their heads. I have send the hearing aid directly to tech support for their inspection.