Hi - I am three weeks in with my new Starkey Wi i110. I have never worn hearing aids before so the audiologist is going slow with adding programs/features, etc.
This weekend she activated the “auotmatic telephone” mode. As I understand it, this is not a telecoil setting, but essentially a setting where I will hear the phone through the microphone on the hearing aids. It is supposed to switch automatically from normal to telephone mode when I place the phone near my ear.
I have found that my regular landline phone at work does in fact cause the hearing aids to switch mode. My cell phone, however, does not. I have tried my wife’s cell phone and my daughter’s iPhone and they don’t seem to cause the aids to switch either.
I went to Verizon store tonight to find out about a new phone, and they showed me a few that are M4/T4 cell phone compatible - but these didn’t cause my hearing aids to switch modes.
So - anyone have any ideas? I am seeing the audiologist again in about 2 weeks. I can wait and discuss this with her when I see her, but meanwhile I was hoping to learn something on my own.
I have looked at the “Hearing Aid Compatibility with Digital Wireless Cell Phones” booklet, but that is not much help.