Starkey surflink remote - swap for advanced faceplate

I picked up a starkey surflink remote for my wi i70s on ebay. Love the thing. It has the medium faceplate. The remotes, basic, intermediate, advanced, all have the same electronics, just different button faceplates. My audiologist programmed the one button that is covered up by the medium faceplate to turn on IQ Boost. The software allowed her to do this but the medium faceplate has this button covered up.

I guess Starkey will sell an advanced faceplate to my audiologist for $25 but I hate to spend that. Is there a cheaper way to get a replacement faceplate?

Also can my wi i70 model even take advantage of iq boost? I’m seeing conflicting info on this.

By the way, I love my remote, because it is the only way to turn up the volume on only one ear at a time!

Thanks.

https://starkeypro.com/products/wireless-hearing-aids/surflink-accessories/surflink-remote

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Hi Rev Hugh,
I have the WI-110’s with the remote. I must have the simple remote as well. Please, what is the IQ thing you are referring to. I tend not to use the remote very much using the volume and program switches on the aids.

Also, you say you adjust volume on one aid at a time. Am I missing something by not using this function. In what situations do you adjust volume in one aid at a time?

By the way, I got my remote with the aids from someone on Craig’s when I bought both. A bit risky, but I was desperate. It’s worked out well for me and saved me quite a bit, but I’ve also had to educate myself more than most and been through the ringer with dispensers and programming.
Allen

Hi Allen, first of all the remotes have the same guts, just different faceplates. All the advanced buttons are behind the faceplates but you can’t press them unless you have the right faceplate. I have the intermediate faceplate so I can press all but one button. See picture. That one button can be programmed for a few different things only. I had mine programmed for IQ boost. I’m not even sure my wi i70 models have iq boost but unless I could get at the right button I can’t test it anyway.

My right ear is often but not always worse than my left ear I think due to my Eustachian tube getting stopped up. In those cases I like to boost the volume just in that ear.

I think getting used hearing aids from craigslist or ebay and having them programmed by a willing authorized dealer is a fantastic way to get quality affordable hearing aids.

Rev Hugh,
Thanks so much for the reply. I have the Advanced model. It came with my used aids. Thanks so much for the photo. Here’s a comparison chart for the WI series: https://starkeypro.com/pdfs/wi-series/Wi_Series_Icon_Chart.pdf
It shows the WI70’s having light voice IQ.
Perhaps I’m missing the boat with my remote. I only have volume and the programs available on them. I can do the same thing, volume and programs with the buttons on my WI110’s. Wonder what other options I might find of interest and would it be worth another $150 to to back to have that done?
I’m a “light user” of the aids in that I’m retired and a stay at home Dad for the most part. The younger guys here are far more demanding of their aids and filtering out noises for different settings.
Allen

I believe you can do everything without the remote, except set individual ears, and turn on IQ Boost. I have a local hearing aid specialist who programmed my used aids for $100 per ear, and I get unlimited adjustments for year with that. She programmed my $30 ebay remote for free.

Wow, you are so lucky to get that deal. With my used aids I paid $200, 2x for one time adjustments and no returns. The last time I paid $150, but had to travel a couple of hours to get to someone who would work with me and feel grateful that I have him. It’s a real challenge to deal with the used stuff, but quite a savings. I’m looking into being able to do this myself. I’d really like to be able to adjust one thing at a time and see if there’s an advantage to that software switch. Next week I get to try a pair of Alta Pro’s, but I’m already thinking they may not be as good as good as my current because of adjustments made over the past 2 years with my current models. Still it will be interesting and enlightening to try this and see if there’s any improvement.

— Updated —

Wow, you are so lucky to get that deal. With my used aids I paid $200, 2x for one time adjustments and no returns. The last time I paid $150, but had to travel a couple of hours to get to someone who would work with me and feel grateful that I have him. It’s a real challenge to deal with the used stuff, but quite a savings. I’m looking into being able to do this myself. I’d really like to be able to adjust one thing at a time and see if there’s an advantage to that software switch. Next week I get to try a pair of Alta Pro’s, but I’m already thinking they may not be as good as good as my current because of adjustments made over the past 2 years with my current models. Still it will be interesting and enlightening to try this and see if there’s any improvement.