I recently found out the the newer Phonak models can use the SoundPilot remote control (Certena/Versata).
The model I’ve been trying, the Naida, cannot.
I can only use the MyPilot remote.
This is annoying.
I was very happy with the individual buttons, when using my previous Phonak Claro.
I hung it arout my neck, under my shirt, and instantly selected a raised button. (1, 2, 3, auto, FM, FM+mic)
Now I have to use the hearing aid switch or a MyPilot.
It takes at least 10 seconds to toggle through all the settings.
You have to look at the MyPilot display, which has buttons that are flush with the surface (you can’t feel them through a shirt).
It has been awkward to change to telecoil when I need to.
I’ve been generally happy with the Naida.
The feedback control, and SoundRecover have allowed me to turn up the volume enough to hear thing I have never been able to hear before.
I’ve just had issues with the control.
The ICom only switches on automatically, which is another problem.
There is aparently no way to select “iCom” with a remote control
I had resigned myself to thinking that the wiring would not allow configuration of newer models with older remotes.
When I found out that the newest hearing aids (Certena/Versata) could use all the remotes, i was annoyed.
Why did they skip a couple of models (Naida/Exelia)?
Does anybody know why this is?
Is there a way to let Phonak know my complaints, and leave me feeling like I’m being heard?
Does Phonak, by any chance listen to this forum?
The Naida is a very good product.
But is annoying to lose functionality I had enjoyed with an earlier model (Claro).
It adds insult to injury to find out that that functionality is being restored with subsequent models.