I purchased Bernafon HA and a Soundgate controller from Costco.
When using the bluetooth for phone conversations it appears to cut in and out. I can hear the HA go from the normal program and then back to the soundgate and the back to the normal. Makes having a conversation very difficult.
On a rare occasion if I am completely still and in a quiet room it works great. That is not helpful in the car or the office.
I have tried 2 different phones with similar results.
I am currently using an iPhone 4. If I am watching a video the sound goes over the bluetooth nicely. However, if I turn my head the sound cuts out.
It almost seems like something is shorting out or loose in the HA.
All this is happening while wearing the Soundgate on the neck loop.
Is the connection that fragile or is there something wrong with the HA or Soundgate?
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