I had my OPN’s updated with the new firmware last night. I ran into some issue with the Android version of the Oticon ON app that took a while for me to resolve so I thought I’d make a post here to share, to save somebody time in case they run into the same issue as I did after they have a firmware update.
Basically after the firmware update, for some reason my right OPN can connect to the ON app, but the left one can’t. I uninstalled and reinstalled the app but it didn’t help. I was able to connect to the right OPN but not the left one still. Tried many different things like new batteries, restart the phone, reboot the OPNs several times, etc. The baffling part is that it could connect to one HA, just not the other.
Finally I went into the Bluetooth setting and unpaired the 2 OPN device icons on my Bluetooth paired list. This finally seems to do the trick. Hope this tip helps save somebody a lot of aggravation that I went through. It wasn’t an obvious thing for me to do at the time.