Signia Pure Charge and Go 7Nx impressions and questions

I’ve recently picked up a pair of these because the Resound Lynx Quattro’s just didn’t cut it with the Bluetooth connection after 3 different pairs. So far I really like these things. I love their Click Sleeves. I don’t even know they’re in my ears. So far zero Bluetooth issues either on the iPhone XR.

The only questions I have so far is I’ve noticed that one hearing aid always shows 20% less charge later in the day than the other. Isn’t this normal? Didn’t notice that with the LiNX Quattro’s. The other question is every once in a while while streaming music the right aid sort of sounds muffled like Charlie Browns teacher talking, the same aid hat shows less charge too later in the day. Any ideas why? One more thing, I didn’t notice any settings in the iPhone app to help with wind noise or noise reduction, am I missing something?

No idea what to make of the “muffled” sounds. If it persists, talk to your audiologist.
My impression is that battery meters on hearing aids are little more than a toy and should largely be ignored. I would expect to have any control over wind noise would need to be set by the audiologist with the programming software. The “typical” way for a user to have control over wind noise would be to have at least one program with wind noise control set to max and to be able to switch to that program if wind noise were problematic. Keep us posted.

I’m going to call them then. I use the VA, and they’re hard to get into to say the least, 3 months out for appointments. They do have walk in repair clinics but if it is something the actual audiologist needs to do then I have to wait the 3 months which isn’t cool, trust me. When I picked these up for the first fitting I asked about different programs like wind noise etc and she said this is the only program, which I know isn’t wrong because Signia says there is 7 available if enabled by audiologists. Just another sub par health care visit at the VA as usual, months to get in and rushed out the door in under 15 minutes flat.

It is common for audiologists (and other hearing aid fitters) to initially set up just one program (especially for new users) The idea is to let the user get used to what the hearing aids can do on “automatic.” I know for myself and many other users, multiple programs sound very important in the beginning but after awhile spend almost their time using the default program, Sorry you are dissatsified with the VA. That is not the typical experience I hear from people on the forum.

It’s not that I’m not satisfied with the VA, but it’s upsetting to have to wait that long for seeing what they call a specialist. I can see my primary care doctor in a week or less. I do love these hearing aids though. I’ve had Phonak,in the past as well as Resound and these so far are the best sounding and best fitting for me. I wish I knew what other programs are available other than the universal that I have. Signia says there are 6 total available but don’t say what they are on the web site.

I’m not readily finding the available program list. Perhaps somebody else has ready access. Typical is to have some sort of Speech in Noise program, a program for dealing with echos, an outdoor program, program for using TV streamer. I know it has 3 music programs available: 1 for listening to live music, one for playing live music with others and one for listening to recorded music. Until you can get an appointment, I’d try to focus on hearing as well as you can and noting situations that you wish were better.

Screen grab from Connexx. Looks like one can choose 5 additional of 8 available programs. Extra options for music and phone.

1 Like

Here’s what I have on mine (Signia Pure 7Nx, not Charge and Go).

Wow, thanks folks. I’m going to try the walk in clinic tomorrow since I have a regular appointment anyway, hopefully he audiologist herself doesn’t need to enable more and one of her technicians can

What is the reverberant room program do?

From the Siemens Pure site:
Easy listening even in reverberant rooms

Besides noisy public places, locations with reverberation make it difficult to understand speech. Rooms with hard surfaces like bare walls and marble floors reflect more sound than rooms with carpets, drapes, and similar items that reduce echo. These annoying echoes don’t only occur in places you spend short amounts of time, such as a foyer, but can also affect larger spaces like classrooms. The EchoShield function in primax hearing aids reduces interference due to reverberation, ensuring speech signals are clear and listening effort reduced.

Hi I’m an electrical engineer and pretty familiar with earphones design. I’m pretty sure that the uneven battery between 2 aids are very common in nowadays wireless earphones, they usually have one side as the master to communicate with phone and re-send signals to the slave side, so one will usually have less battery than the other (Apple’s AirPods also have this problem). As for the “muffled like” sound, would you describe more about it? I suspect it might be something wrong with the mic.

The muffled sound sort of sounds like the old comic series When Charlie Brown’s teacher talks, or like when trying to tune in an older analog radio station. This also happens on long phone calls too, not just streaming music. It’s weird because I’ve tried 3 different brands of hearing aids and they all have some sort of Bluetooth issues. I’ve tried Resound LiNX Quattro’s, Phonak Marvel’s, and now these and they all have some sort of connection issues. I’ve been to Apple Care many times and they have run numerous tests on my phone’s Bluetooth radio, and they all pass with flying colors. I don’t get it. The Singia’s so far have the least amount of issues compared to the others I have tried. Not sure if it matters, but I stream music for at least 6 hours per day at work.

One other thing, does anyone have a number to reach Signia? I can’t find one anywhere, and have contacted them via their web page which is the only way I see. Hey sent a generic email back saying someone will get back with me shortly, been 3 business days and no response via email or other means.

There’s a customer service number on this link:https://www3.mysigniausa.com/contact

I have the Costco Kirkland 8.0 HA’s which are essentially identical to what you have, except that mine use the replaceable 312 battery. I think most of your questions have been answered. As for uneven discharge of the batteries it may be that one is the master as was suggested, and sucks more power for the ear to ear communication, e2e, or you could have one ear that needs more correction. Mine kind of vary as to which one needs a battery first even though my left ear needs more correction.

My suggestion would be if you want to get more out of the HA’s in a limited number of visits is to download the programming software, input your hearing loss, and the receiver type you have, and then go into the simulation mode to see what options the fitter has. Post if you want help doing that.

But, before you get all excited, I do not find the wind noise reduction to be very effective. I have the outdoor program and it really does not do much if the wind is more than a light breeze. What I find more effective is that my HA’s have been programmed to be muted with a long (5 second) hold on any button. If the wind is bad, or if I am in a situation where there are loud noises, I just mute them. Another long hold brings them back on again.

As far as the Charlie Brown effect, my suspicion is that this may be a feedback issue. I would not call it muffled, but more like you are talking to someone with poor radio reception – like Neil Armstrong on the moon! The Connexx software if you download it will tell you if you are in the feedback prone modes. You may need a custom mold instead of a sleeve, or if you are using open sleeves, you may benefit from non vented sleeves.

I’m using the vented click sleeves. I’m not worried about the battery stuff, but the streaming issues are what I’m trying to solve. As far as the software you mentioned, I have no computer, just an iPad Pro, so me tuning them myself isn’t an option.

The software only lets you do simulations, not programming. It is free. To do programming you need hardware to connect to your hearing aids. The benefit of doing simulations is that you can see for yourself what controls the fitter has and then you know what to ask for. If you input your audiogram I can run the software and post the graph that shows feedback potential.

How do I post my audiogram in here? I mean first I need to get it from the VA, but how do I upload it here with no computer?

Can anyone here tell me the current firmware version of the Pure Charge and Go 7Nx’s? My current version is 6.5.5.0, and hardware version is 1.0 according to the MyControl App.