Signia introduces Pure 13 BT, primax star, TeleCare 2.0, StreamLine TV

Piscataway, NJ, March 24, 2017

Introducing the only made for iPhone® hearing aid with high-definition binaural, better than normal hearing.*

• Signia Pure 13 BT is the world’s only hearing aid that combines binaural audio exchange and direct streaming
• Pure 13 BT runs on primax star technology, the first to use encrypted data and a four-band equalizer for remote fine tuning with TeleCare 2.0
• The first and only hearing aid to use iPhone motion sensors to automatically adjust settings for the wearer in motion

Signia announced today its new hearing aid --Pure® 13 BT, which combines the industry’s most innovative application of Bluetooth® low energy with high-definition binaural hearing to deliver better than normal hearing and a direct connection to iPhone®. Thanks to Signia’s e2e™ wireless 3.0 and Bluetooth wireless technology, Pure 13 BT is the only hearing aid in the world that combines binaural audio exchange and direct streaming. It is also the first and only hearing aid to use Bluetooth wireless technology to pair with iPhone’s motion sensors and better adapt to listening situations when the wearer is in motion. In addition, with the new StreamLine TV transmitter, the wearer can listen to their TV directly through both hearing aids with high-definition quality.

Pure 13 BT is based on Signia’s new primax™ star platform, which enables wearers to connect with their hearing care professional via Signia TeleCare™ 2.0. This allows the hearing care professional to optimize the wearer’s hearing aid settings remotely and make other adjustments that used to require an in-office visit.

“Thanks to the unique combination of these technologies, hearing care providers can deliver an uncompromised fusion of leading audiology, unrivaled connectivity, and revolutionary patient care,” explains Steve Mahon, CEO of Signia U.S. “No other hearing aid offers this comprehensive value proposition in the market.”

Pure is a RIC model and best-selling form factor among Signia’s hearing aids. It offers wearers discretion while delivering full audiological and connectivity capabilities. Pure 13 BT allows wearers to experience better than normal hearing in the most difficult listening environments with less effort*, and stream audio directly from their iPhone or TV into their hearing aids. Pure 13 BT is IP67-rated making it a very reliable instrument resistant to water, sweat, and dirt.

Pure’s situation detection – automatic adjustments for the wearer in motion

Signia Pure 13 BT is the first hearing aid to use the motion sensors integrated in the iPhone to improve the wearer’s speech understanding and safety when walking or running. The hearing aids receive and continuously evaluate the acoustic environment using information from the iPhone’s motion sensors and automatically enables the most suitable setting for that situation. For example, if the wearer is walking in a noisy environment, the hearing aids register the wearer is in motion, and automatically adjust to better hear a conversation partner at their side or from the back while maintaining awareness of environmental sounds like sirens, approaching vehicles, or pedestrians. This improves the wearer’s listening comfort and safety.

Higher audio quality via Bluetooth streaming

Signia Pure 13 BT hearing aids connect to the iPhone via fast and secure Bluetooth low energy wireless technology, which allows for particularly high-quality audio transmission without consuming significant battery power. iPhone audio signals are streamed directly into the hearing aids without an additional intermediary device — music and telephone or video calls. A TV can stream directly via Bluetooth using the StreamLine TV transmitter, which delivers full, high-quality sound streamed directly into Pure 13 BT hearing aids.

Individual settings via myControl™ App

Wearers can remotely control the hearing aids via iPhone by using the myControl™ App, available exclusively for the Signia Pure 13 BT, and can make personalized adjustments to programs, volume, microphone directionality, and treble/bass, during audio streaming. Airplane mode can be enabled and the sensitivity of the motion sensors adjusted. A noise profile is created and displayed based on daily data acquisition like a ‘fitness tracker’ for hearing, documenting the wearer’s exposure to noise throughout the day.

Signia introduces primax star technology

primax star constitutes an update to the primax platform, which delivers better than normal hearing with less listening effort* — a big advantage in conversational settings.

The primax star update enables all primax hearing aids to be compatible with TeleCare 2.0, which for the first time lets professionals remotely modify the hearing aid frequency response in four bands. The new four-band equalizer in TeleCare 2.0 allows for remote binaural fine-tuning to each program for all primax star hearing instruments. The patient can accept and try out the new settings, all via the myHearing™ App without a trip to the office.

TeleCare 2.0 brings wearers and hearing care providers closer than ever

New for Pure 13 BT, primax star and TeleCare 2.0 give the professional a powerful tool to access smart data from the patient remotely. The system detects and stores via Bluetooth real-time data on the patient’s experience with different environments, when they were in those environments and for how long, and what actions the patient completed. This smart data is encrypted, secure and protected from access by third parties, including the manufacturer. This ‘data logging’ intelligence is transmitted from the hearing aids to the hearing care professional via the myHearing App and gives the provider the ability to make customized adjustments and fine-tune the hearing aids either in the office or remotely. The changes are transmitted to the iPhone, which transmits them to the hearing aids via Signia TeleLink. TeleCare 2.0 promotes acceptance of hearing aids, particularly among first-time wearers, by increasing patient satisfaction and accelerating hearing success.

The Signia Pure 13 BT will be available beginning May. More information can be found at

  • Two independent clinical studies have shown that binax can even exceed normal hearing in certain challenging hearing situations (University of Northern Colorado, 2014; Oldenburg Hearing Center, 2013): Speech Reception Thresholds (SRT) in cocktail-party situations improved up to 2.9 dB for wearers with mild to moderate hearing loss using Carat binax or Pure binax hearing aids with narrow directionality, compared to people with normal hearing.

About the Sivantos Group

The business operations of the former Siemens AG hearing aid division have been combined into the Sivantos Group since early 2015. Sivantos can look back on more than 130 years of German engineering and countless global innovations. Today Sivantos is one of the leading hearing aid manufacturers worldwide. With its more than 5,000 employees, the group recorded revenues of 933 million euros in the fiscal year 2015/2016 and an operating profit (Adj. EBITDA) of 221 million euros. Sivantos’ international sales organization supplies hearing care specialists and sales partners in more than 120 countries. Particularly high value is placed on product development. Sivantos aims to become the market leader in the coming years with its brands Signia, Siemens, Audio Service, Rexton, A&M, HearUSA and audibene. The owners of Sivantos are the anchor investors EQT along with the Strüngmann family as a co-investor.

Sivantos GmbH is a brand license holder of Siemens AG.

More information can be found at



Signia myControl App:

Since it is “Made for iPhone”, it seems that the rest of us - non Iphone users can dismiss the aid

Not really. MFI simply means that you can stream audio directly from iPhone (or iPad/iPod or iOS devices) to the HA. But usually these HA offerings also include (maybe as part of a package or as an option) a dedicated streaming device that act as an intermediary device to interface between the phone or other Bluetooth devices and the HA. This streamer is usually worn around the neck or clip on a pocket and includes a built-in mic to enable the user to use it for phone calls so that the phone can be kept inside the pocket or purse. This streamer streams audio to the HA via a (HA mfg) proprietary communication protocol and streams audio to and from the smart phone like an Android phone or even an iPhone or laptop (or a Bluetooth enabled device) via the standard Bluetooth protocol.

Doc Jake-

Is this the hearing aid you have been awaiting?

No… I have the Pure 7bx. I tried the Pure 7px and frankly couldn’t tell the difference. I need more details on this one but I have zero interest in Apple products and these days rarely even carry a phone. I stream TV and from my tablet probably 4 or 5 hours a day when I’m home. Since I have my rockers programmed I rarely bother taking my miniTek along except on longer road trips.

This is the one I’ve been waiting for. I evaluated the 7bx when they came out and was thoroughly impressed except for the only bluetooth option being the necklace which I would never wear. I wasn’t about to spend that kind of money without a good BT solution (a FOB would have been fine) so decided to wait for direct streaming. I figured it wouldn’t be too long because it’s something many of their competitors have come out with. Does anyone have any experience direct streaming on other brands or know someone who does? Just curious how they like them and what issues they have.

My direct streaming experience of my Oticon OPN with the iPhone has been mixed. I have a lot of connection issues as well as noise interference issue (clicking noise) when I stream on my iPhone that has left me less than impressed. Some other OPN owners have the same issues I do, while other OPN owners don’t seem to have any issue with direct streaming at all. Some think maybe it has to do with the battery quality? I use Costco Kirkland brand batteries. Not sure if it’s really due to battery quality, though. There was a firmware update that was supposed to fix direct streaming issues but it didn’t seem to help in my case. What’s also weird is that direct streaming with the Oticon TV Streamer is no problem. Only issues with direct streaming via the iPhone.

I hope you’ll have a better experience with direct streaming on the Signia.

Wonderful for you… Explain to us how you think the BT streaming works with these.

I have exactly the same issues when streaming direct from my ipad or phone to my aids. These are Resound. I believe the poor sound quality pops and click are all to do with the low power bluetooth connection they are useing. I am not sure if it is also a lower bit rate (less information in the signal) than connecting via phone clip or streamer. Theses work perfectly well without the connection drops, pop click and all the other things that have made me stop using the Iphone direct connect function.

Noways if i really want to stream, i use my trusty phone clip or direct connected mini mic on the audio out socket. Works just fine.

It will be interesting if the ???Higher quality via Bluetooth connection??? claim above is really true. I believe its the low power Bluetooth connection that others are using at the moment that are causing the drop outs pop click and poor quality.Interestingly they do not claim a better quality Bluetooth connection, only better quality sound (but better than what )? I eagerly await the result of real life testing to see if they have really cracked it. If they have then these (or maybe a costco variant in the future) may well be my next aids.

Hmmm, not sure I understand what you’re asking. I don’t care one iota for wearing a necklace so eliminating the need entirely for an intermediate BT converter seems ideal on the surface. But I’ve been around long enough to be a bit skeptical about 1st versions of significant new technologies so that’s why I was asking about the kinds of problems people were having or hearing about with other brands that have already released direct streaming products.

Would rather wear a feather weight ‘necklace’ which no one can see with a solid connection and real hands free phone than to have an iPhone permanently attached. Of course YMMV

The problem with the iPhone connection is that you have to hold the phone near your face because the hearing aids depend on the iPhone’s microphone to provide voice input.

Not sure how this works with a PC or iPad, etc.


Beside the hands-free advantage of the necklace streamer (not having to hold the iPhone near your face), there’s also the advantage of being able to answer an incoming call by just pushing a button on the necklace streamer without having to take the phone out of your pocket or purse. Of course if you want to screen incoming calls before accepting them, then you’d have to pull out the phone anyway. I know some Bluetooth device may have an option to announce the caller name (via access to your contact list) so you don’t have to visually screen it on the phone, but I don’t know if any of the HA streamers do that or not.

So are you saying that the low power Bluetooth protocol has lower quality than the regular Bluetooth protocol because they have to reduce the amount of data streamed in low power Bluetooth in order to save the energy being streamed, thus resulting in low power?

I saw an article (see this link -> that says Oticon licensed the CEVA RivieraWaves BLE for the OPN. I assume that this is what they use to connect the OPN to their TV Adapter 3.0, and possibly for the ConnectClip 3.0 whenever it will come out. I have the TV Adapter 3.0 and the BLE connection between my OPNs and the TV Adaptor 3.0 is rock solid.

So I must assume that the issues with the iPhone streaming is due to Oticon having to deal with the Apple proprietary BLE and therefore the issues are Apple BLE specific/related, since there’s been no quality issue with the CEVA BLE assuming that it’s what they use for the TV Adapter 3.0. At this point I’m not sure where the blame should go for the quality issue I experience with my OPN and you experience with your Resound. Is it the low power limitation resulting in low quality (noisy line)? Is it the Apple proprietary BLE being not as good as other BLE protocol like that from CEVA? Or is it Oticon and Resound not being able to interface properly with the Apple BLE?

Not sure if its the low power Blutooth connection or Apple. Maybe a bit of both. I thought it was just my resounds doing it, but now see that another manufacture has the same issues with direct connect. Seems to point to one or the other, or more likely a bit of both.

I cannot confirm the bit rate issue (it just a theory of mine as none of the manufactures will tell me) but definitely can confirm (like you) that with all my other Bluetooth accessories and devices, connection is rock solid and the sound quality (to me) has more depth. Its like the difference in sound from two different MP3 recordings. The lower the bit rate the less information and lower quality, with less richness in the sound quality. Some say its ok but just different? to me the loss in sound quality is not acceptable and i have gone back to my trusty phone clip to make the connection.

The clip also has the advantage of an on board mic, so if you are a heavy user (maybe in an office environment) the hands free and better quality definitely outscore the direct connect and hold the phone to ear to use the phones mic. Using the clip under your shirt you do get some strange looks until others learn you have a hands free that they cannot see.

May seem strange but using the phone clip has actually acted a bit like some sort of therapy. I attach the phone clip to the outside of my shirt pocket / jacket collar, or even hang it around my neck on an ID pass chord, so others can actually see it. Stops all the strange looks and im no longer concerned about what others think about my deafness or wearing aids

If someone can fix the direct connect drop put and quality issues, that will be great for streaming music etc, but i still think using direct connect for phone calls is at best, poor.

I personally notice a difference in sound quality between the Oticon OPN iPhone connection and the TV Adapter connection. The TV Adapter is louder and has a greater clarity IMHO. I’ve streamed movies on my iPhone and then on the TV Adapter to make that comparison. I’m hoping the ConnectClip has a similar connection to the TV Adapter. Seems like people who use Resound have said the PhoneClip provides better connection and quality via the PhoneClip+.

Ok, that microphone issue is an important point that I did not realize. I am used to the Tek and don’t really mind holding it so the phone isn’t that much different. Your right though, different strokes for different folks because the necklace is not even a consideration for me. I was ready to upgrade my HAs a year and a half ago and tried the necklace with Pure 7s and the necklace is what put the kibosh on it and what prompted me to wait for the direct BT version.

New guy here. Hearing aid wearer for 27 years so far. Sorry no hearing loss matrix, I’ll work on that.

I just started wearing Siemens Signia Pure 13 BT hearing aids two days ago.

First let me clear up a few things about them.

  • There is no need for an intermediary device for use with iPhone.
  • The hearing aid mikes are the source for your voice when making iPhone calls.
  • You still need the phone handy; for example you pick up and drop the call using the phone.
  • It's possible to stream audio and telephone into one ear or both.
  • Tinnitus functions include notch therapy, which I personally am psyched about.
  • Rocker switches on aid bodies have a total of 12 possible functions! I'm still working that out. :)

All of my prior instruments were ITE; this is my first experience with BTE, besides a few brief interludes using loaners. From that standpoint I have some things to get used to.

One issue stands out above all at the moment; the audio quality via streaming is bad. BAD bad. It doesn’t matter if it is iPhone calls or iPhone audio (I stream Sirius via the phone) or the Siemens/Signia “Streamline” device being used as the source. The quality is so bad that it’s nearly useless.

But it’s only been two days, and this is the first pair dispensed by my provider. I’m in touch with them and we’re going to set up a session with a Siemens audiologist to go through the setup and see if there is something we can change programmatically. I sure hope it doesn’t turn out to be low quality bluetooth on the Siemens end. I honestly would find that very surprising because they specifically advertise the quality of the streaming side. Fingers crossed.

What type of domes or molds do you have? If you have open domes, you won’t get much bass streaming