I’ve had a pair of Cielos for about 18 months. Today, one lost about 50% of its’ gain suddenly. This is the 3rd time this has happened in 18 months. Siemens doesn’t repair them. They just exchange it for a new unit. This tells me that this must be a design or manufacturing flaw. Every other aid I’ve worn over the last 30 years has always gone 4 or more years without a glitch.
When the warranty is up, I guess I’ll have to buy another set of aids, which fits my budget as well water mixes with oil. Is this typical for Siemens? Has anyone else had this problem, and will Siemans do something more than just replace a poorly designed aid with another?
Very frustrating. I bought these because of the Siemens name. I can’t imagine myself ever buying from them again.