Rexton Charismo 2c

I picked up my Charismo 2c hearing aid from Costco yesterday afternoon. Here are my first impressions:

Overall, it’s very VERY discreet. Neither my husband nor my mother-in-law could really see it until they looked directly at my ear from the side, but I had to tell them what they were looking for - the clear tube! As a relatively young mom with two young kids, I find it’s invisibility really reassuring!

Never having worn a hearing aid before, I wasn’t sure what to expect. The initial fitting in the sound proof booth makes things difficult to discern, in my opinion. All I had to base sound on was the audiologist’s female voice. She first tried me with a custom ear mold; however, I felt as though sound was coming through several layers of blankets with that. So then she changed me to some sort of dome that’s supposedly better for people who also have low frequency hearing loss as I do (see my audiogram posted above). The dome she tried me with looks a bit like a lampshade with two slits down each side. In the sound booth, that seemed great. Even on the drive home it seemed great. But that’s where it ended. Once I got home and spoke with my husband, I felt that his voice wasn’t coming through the aid at all. So I plugged my “good” ear, and sure enough, his voice was barely audible through the aid. I then tried the aid on all three settings: 1 is the automatic setting; 2 was made a few decibels quieter to help me deal with my screaming toddlers, and 3 was made a few decibels louder for when I’m having a “bad hearing” day due to allergies. On all 3 settings, my husband’s voice was still barely audible and quite muffled. I then listened to a newscast and found the same thing. Female voices were fine at a much lower TV volume than I usually use, but the male voices were muffled and mostly incoherent. I’m not sure what this means, except that maybe I need to try a new dome? The audi did mention that I might need to try a few different ones. The next one will be a double dome, whatever that is.

The other thing I found is that the aid has shut itself off a few times already, at random intervals. The first thing I did was check to ensure the battery door wasn’t open. And it wasn’t. Then I took out and reinserted the battery. I tried that twice with no improvement. I finally resorted to opening a fresh battery. The aid is still shutting down at odd intervals. I don’t know why this is happening?! Any insight?

I have a follow up appointment booked for tomorrow, because basically, it’s voices that I need help with and so far the aid isn’t really doing the trick. I’m hopeful that the audiologist can tweak it a bit to improve things. I’m willing to give her a few months to get there. Honestly, I really want this aid to work for me, because if it does, I’ll get one for my “good” ear as well. The ENT said my “good” ear has normal hearing, but it doesn’t. It has a mild loss, and I suspect I would benefit from wearing an aid in it as well. But I can’t really afford 2 aids if they aren’t through Costco, because the other one I like a lot, the Starkey Xino 110 costs about $7,000 for the pair and we just don’t have that kind of money right now.

Anyway, I’ll update more as I gain more experience with the Charismo.

I don’t know if anyone is still reading this forum, but just in case, I thought I would update you on my latest experience with the Charismo 2c.
I have now been wearing the aid for 4.5 days.

Here are the things I like about it:
-I absolutely love how discreet it is! It’s easily a 10/10 in terms of “near invisibility”. As I mentioned previously, a person would have to be literally standing right behind me when my hair is up in a ponytail in order to see the aid itself. The wire going from the BTE into the ear is very thin and unobtrusive looking. Honestly, I never thought I would leave the house with my ear exposed once I got a hearing aid, but I did exactly that yesterday!!
-It is incredibly comfortable! I really thought I’d hate having something in my ear canal, even a tiny tube with a tulip dome on the end. While my ear has been itchy intermittently during the adjustment phase, most of the time I don’t even notice that I’m wearing a hearing aid. It’s not cumbersome at all.
-The price is amazing! If a person can make this aid work for them, which I suspect has more to do with the audiologist than the aid itself, they should go for it. It’s a nice little fully automatic unit for a great price.

Here are the things I’m not liking, but please bear in mind that I have a strong suspicion that the hearing instrument specialist (HIS) I’m dealing with is not remotely close to proficient at programming this aid. :
-Most voices sound tinny. Even after my adjustment two days ago, in which the HIS added more base and took the treble down a bit, voices still sound tinny, like they’re coming through a long tube. My 2.5 year-old daughter’s voice sounds incredibly shrill; it doesn’t sound that way in my normal hearing ear, so I know for sure this is a problem with the aid setting.
-While I am overall hearing voices better, I’m missing out on the other sounds in my aided ear. For example, the dishwasher and furnace noises are barely audible in the aided ear. If someone is speaking, I don’t hear environmental noises, like birds, in the aided ear, even though I am hearing them in my unaided one. It makes my binaural hearing experience very challenging and uncomfortable at times.
-I’m having MORE trouble participating in group conversations than I do without the aid!!! In fact, prior to getting the HA, I was only just starting to experience some difficulty hearing in group settings. Today I had family over, and when my toddlers were playing in the living room (about 15 feet away), and my aided ear was facing them, I could only hear them and their toys, and I couldn’t hear my mother, who was talking into my unaided (normal hearing ear) right beside me. All I could hear was my toddlers! It was very strange, because when I took the aid out, I could still hear my toddlers, but I could also hear and understand my mom fully. It was very, VERY frustrating!
-Music still sounds like two metal garbage can lids smashing together, with lyrics being mostly inaudible or so distorted that I can’t figure out what is being sung. I have a conductive hearing loss in my aided ear, so according to the ENT, all I need is amplification. And certainly, that is my experience. If I plug my “good ear” and listen with only my unaided “bad” ear, I have to turn the TV volume way up to hear it clearly, but when it’s turned up, I DO hear it clearly!!! (I have 100% speech discrimination in my bad ear, even when it’s unaided.) Yet for some reason, if I plug my “good” ear and try to listen to music with only the aided ear, all I get is clashing metal (I’m not a heavy metal fan-I mostly listen to worship music) and distorted unintelligible lyrics. I love music, both listening to it and playing it, so if this doesn’t improve sometime during my three-month trial, this HA is not for me.

My current thought is that while I do enjoy the discreetness of this HA, sounds, and my interpretation of sounds, will have to improve significantly in order for me to consider purchasing this aid at the end of the three month trial. I’m well aware that what I’m hearing largely depends on the hearing instrument specialist’s familiarity with the aid, and her ability to tune it to what the client wants. At this point in time, I’m not convinced the HIS I’m dealing with is familiar enough with this aid to actually know what she’s doing, as both times I’ve been in to see her, she’s had to use the manual, and has “programmed” my four settings according to what the computer says she should be doing, not what I think… I don’t know if there are any really good HIS providers at another Costco in my city, so I really don’t know where else to go to see if sounds can be made better for this particular aid. Nonetheless, I’m willing to give this aid at least two months to see if we can get it working well for me. I don’t want to give up too easily.

If anyone has any suggestions/thoughts, please feel free to comment.

I go to Costco to pick up my Rexton Quintras next week. My understanding is that they are just a little larger version of the Charismo, but with a few more features. I will keep your detailed discussion in mind when I start evaluating them. These will be my first aids.

You certainly want to try to find someone who is better at adjusting your aids.

I found the Charismo 2c’s “automatic” program very jarring. It doesn’t smoothly transition from amplifying one set of sounds to another – it fairly suddenly will go from vague room-noise amplification to voice-mode and try to seek out and amplify voices over all else. It was probably in that mode when you were hearing the toddlers.

You can have up to 6 programs in the 2c, and you should ask to experiment with them during your trial period. Having programs allows you to be in control and choose if you want general amplification or toddlers.

Some people like this aid quite a lot, and it is a good price. Everyone is different though and this may not be the aid for you. I gave it a good try, for over a month with 4 adjustments, but in the end just couldn’t get it to stop squeaking when my 6 year old daughter was excited, and I decided to go with something else that I’m very happy with.

I just started wearing aids in June, and overall I’m very happy with the improved quality of life. Last week I took a mid-day shower after exercise and forgot to put them back in before going to pick up the kids from school, and I really missed having them all afternoon as I was driving the kids around. I can still hear my children (if they want to be heard) without aids, but it is SO MUCH EASIER with aids in.

–Beth

Hi there! I’m two weeks into my trial with a pair of Charismo 2 hearing aids. I’m having a fair amount of success but am having an adjustment in a couple of days. I think they have to be turned down a little…if I turn my head too quickly I’ll get some feedback and certain high tones are VERY shrill. I think a simple adjustment will do the trick and will post again after I’ve had that done. That being said, everything I’ve read points to making sure the person fitting your hearing aids is VERY skilled. I was following the blog of another member of this forum and he was having a tremendous amount of difficulty until he saw a different fitter and then, voila!

That being said, I’m really enjoying a couple of features - first of all, the ability to change the program to dampen background noise so I can hear voices better. I call it “party mode”. Without the hearing aids if I’m in a crowd I can’t hear anything. I am hearing voices very well now, even my granddaughters with their little higher-tone voices. I also like those little domes instead of a full ear mold. However, I don’t find the “outdoors” program at all helpful in surpressing wind noise (I’m a golfer).

Good luck with your trial, and I’ll keep posting about mine. Cheers!