ReSound Omnias with M&RIE Receivers

Yes, I reported on that after taking an Audiology Online course back in September 2021 in which ReSound summarized their recommendations after the ReSound Ones with M&RIE receivers had been out and in use for about one year. (see graphs in my post)

OTH, Dr. Cliff, in a YouTube video, has said that he’s successfully fitted patients with loss that doesn’t match ReSound’s advice and that patients that he’s fitted with the M&RIE receivers prefer those to standard receivers.

I think part of ReSound’s advice might be grounded in the standard practice that people with good low-frequency hearing should have a relative open fit so they don’t have occlusion and can use their own good hearing and pinna effect with an open fit to good advantage. You can’t have an open fit and serious high-frequency amplification with M&RIE receivers, or you’ll get feedback galore.

OTH, if you’re like me and wear a totally occlusive fit, you’re essentially also relying on your HA’s for even low-frequency amplification. So I’m essentially having myself fit like a moderate to severe loss across all frequencies. And I am probably pushing the M&RIE limits. I have to have an ~almost perfectly fitting mold or I’ll get feedback. I am also pushing things by employing the NAL-NL2 fitting algorithm, which amplifies high frequencies a lot more than ReSound’s proprietary “more comfort” Audiogram+ fitting algorithm.

So if I can’t get a good enough fitting left mold with a ReSound remake for my left ear, I may just switch to Audiogram+ or just cut back a bit on NAL-NL2 high-frequency amplification for my left ear to compensate. :grinning:

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Hey, thanks! That’s an interesting thread. Looks like now a year and a half later, ReSound hasn’t changed their recommendation.

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It’s your iPhone doing that for you. Mine did the same way.

My molds for my KS9s look more like your new ones regarding vent placement. Do you know if the mold that is giving you feedback issues tends to back out? I have big concha locks on my molds and if I orient them correctly they keep the molds snug and I avoid feedback.

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Part of their recommendation is undoubtedly based on not wanting the average user to have trouble with feedback or wear a more occlusive fit than they otherwise do and then returning their aids and, at worst, switching to another HA brand. The average user would probably not want the complete occlusion that I accept and would want to go with an open fit if they only have a moderate loss. And if you check either your graphs or the ones that I previously supplied, ReSound essentially divides the use of M&RIE receivers into two camps: those with a somewhat but not completely open fit who have modest loss across all frequencies and those with more serious loss but not truly severe loss who would have to go with a very closed fit across all frequencies even without M&RIE receivers. So, anyone who is willing to join the closed fit camp can essentially wear M&RIE receivers as long as their loss does not exceed the MPOs recommended for M&RIE receivers. That’s what I’m doing.

The left mold does slowly back out as the day progresses. But the problem is more with the fit of the mold and having it seal when it’s fully seated in my ear. The right ear, push it in 'til it stops, and it works great. The left ear, push it in as far as it will go, it’s likely not to seal, and unlike the right ear, there’s a lot of flexibility to move in around. The mold doesn’t seal until it’s backed out quite a bit compared to the stopping point for pushing it in, and then it has even more flexibility to move around. And it moves out any further from the optimum point, back to getting lots of feedback.

Thanks for the suggestion on the concha lock. If a remake of the mold from a new impression doesn’t work, I’ll suggest that to the audi. After the audi did a new impression, she tried to show me that the new impression in shape doesn’t look very different from the left mold that’s giving me feedback problems, but I don’t think one can easily visualize any 3D spatial differences and we’re probably talking here about mm’s of fit differences, if the mold shape is the problem. I tried to tell her that I’m semi-TMJ on my left side, too, and her reply was that people tend to chew on one side of their head, and that wears out the jaw on that side of the head more than the other. So, if that’s what’s involved, that might explain why the jaw “thunks” a bit as I chew or talk, which may make it easier to move the mold around. With my left Quattro external mics failing repeatedly in an unexpected fashion, one grasping-at-straws theory I considered was that the constant vibration from my left jaw movement was rattling them to death! So, look forward to not only getting a good mold but seeing how the left Omnia holds up over time. And hoping that @ssa’s prediction that a BT LE Audio firmware update for qualified ReSound HA’s may be coming down the pipe! I suggest no one favors any HA brand for that reason until it actually happens, though. :grinning:

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for those that have the MRIE receivers… look at both of your receiver ends where the mic is located and see if you have a little white filter over the mic… I noticed the other day that the filter on my left receiver wire had come off and it is now just a tiny black hole… My audi called Resound today and they verified that the white filter was to keep out debris… my audi asked for replacement filters and he was given a rediculous price of around $200 for 50 of the little filters

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It’s my vague recollection that the M&RIE receivers I had with my trial Omnias had those filters, but the Omnia 962 M&RIE receivers that I own didn’t come with them. I’ll have to ask my audi about them when I see her soon for a left ear mold remake. An Internet search for “ReSound M&RIE receiver filter” doesn’t come up with any hits for me. Thanks if you can provide the official product name and product ID#. Did your audi say how often ReSound recommends changing the filters? Once a month?

One would think there’d be something in the user manual on the need to change the filter or at least periodically visit your HCP to have it done.

So, how do you like your M&RIE receivers, @Ureout? My audi gave me lots of volume in my default All-Around program setting. Especially with an NAL-NL2 fit, I’ve always found it a bit loud (she said it was two notches up from ReSound’s recommended volume for an Audiogram+ fit (9 instead of 7 in the Smart 3D app) and I find with M&RIE receivers, I’m more prone to get feedback if I don’t have my molds in just right. So, a volume setting of 7 is more comfortable, still works great on hearing my soft-spoken wife, and avoids feedback.

ReSound Pro for HCPs: How to Replace the M&RIE mic protection filter:

One commenter asks where to buy the filters online?

Another commenter replies, “Ha! Good luck on ordering replacements of these. It’s the one consumable from these aids that’s super hard to get online.”

One site online: 7.90 Euro for 8, ReSound M&RIE Microphone Protection Filter (8 pcs.) | MySecondEar

Jim, my audi had no idea that the MRIE had a filter on the end until talking with Resound Rep. it just looks like a little cover over mic. according to the site you posted with the video, the filters go for a little over $1 a piece much better than Resound price… I haven’t seen any info. on how often filters should be replaced?? I think Monday I will give Resound a call for more info.

I like the MRIE’s but still getting used to them i had been waiting on new silicone replacement molds that just came in yesterday 1 of my old molds had a split in it and had to use the vent hole to hold receiver wire

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The stupid thing about the filters is, apparently, they are designed only to be changed by the HCP, given that the video is supposedly for ReSound Pros. Perhaps ReSound decided the filters weren’t really needed and would be an additional complication to selling HA’s, at least with M&RIE receivers. My mics are recessed several mm into the mold openings by which the receivers are inserted. So, yes, stuff floating in the air might get there, but not stuff dropping straight down. Stuff floating in the air is always a hazard for clogging the mics on the HA body, and they don’t have any special protection other than being recessed a mm or two in the mic openings.

As can be seen from this enlarged screenshot taken from a post further up in this thread, there is something like a little plastic cover with tiny holes in it at the location of the M&RIE mic. The hole, if it’s the mic, is so incredibly small I can’t see much getting into it. As long as the M&RIE mics pass the thumb-rubbing-against-nails test, I will assume that the mics are functioning OK. My audi, in general, has taken a very positive attitude against anything failing, like me trying to bend the receiver wires whatever way I want: “Go ahead and do it. You’re covered by your warranty…” (?!)

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captured from post ReSound Omnias with M&RIE Receivers - #7 by jim_lewis

My MRIE don’t have any filters, maybe the design was modified.

I had white filters on my jabra 10 until the last checkin at Costco 2 weeks ago. I recently cleaned my aids and noticed no white filter on either aid. Apparently my fitter removed them.

I’ll ask on my next check in. Poor communication I think.

I just received my new Jabra enhance pro 10s from Costco last Thursday. They don’t have any white dots on the M&MIEs. I’m guessing they’ve been done away with. I’m scheduled back this Thursday for a checkup so I’ll also ask about it.

i just finished talking to Resound Tech support about the MRIE filter… they have never made a MRIE receiver without the little white microphone filter guard in the base of receiver… so if all you see is a black whole it’s because it has come off… I asked about pricing and they only sell their products to Audi’s and wouldn’t give me a price …

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My audi just switched me from #3 wire length M&RIE receivers to #4’s. The #3’s didn’t have the white filters on the receiver ends as she provided them to me. My new #4’s did. I relayed what I learned about the filters from this thread and the $200 for 50 filters price officially from ReSound, but my audi showed zero interest in looking into the deal with changing filters. Perhaps that’s why it’s hard to find out about the filters and get them if other HCPs have the same enthusiasm for supporting them, i.e., an extra nuisance taking up appointment space to change out filters that could be filled with other customers…?


I have a #2 and a #3 wires on my MRIE, (my right ear needs the #3) and they don’t have white filters. (See photo).

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I thought I’d describe what can happen with DIY if you don’t know what you’re doing backward and forwards. And it might help out anyone else with M&RIE receivers out of a similar predicament.

First, with my moderately severe high-frequency loss and NAL-NL2 as my fitting algorithm, I’m near the limit of using M&RIE receivers without getting feedback. To avoid feedback, I wear occlusive molds with no vent (and I do that also for the best noise control and beam-forming in very noisy situations).

When I get fit at my audi’s I’m in a carpeted environment, probably with sound-absorbing tiles in the ceiling, etc. At home, there are lots of bare wood cabinetry, Formica countertops in the kitchen, and bare tile floors, very reflective surfaces that help cause feedback if my fit is not right.

After the latest fit by the audi, I came home and thought, “I want to save her settings and be able to check them out myself.” So, I read the Omnia 962 settings with Smart Fit. I wasn’t going to change a single thing. But I examined options in a dropdown or two, being careful to have each dropdown back on the audi’s choice. When I went to exit the program, since I thought I’d changed nothing, I didn’t think the program would overwrite the hearing aid settings. But quite possibly, fiddling with the dropdowns made Smart Fit think the fitting had been updated, and it overwrote my hearing aid settings with the program content. I remember thinking that I hadn’t run a feedback test with the HA fittings loaded into my copy of the program; I wonder if that makes a difference? I had presumed when I’d loaded data from the HA’s into Smart Fitting that feedback information from the audi’s fit had come along. (another corollary problem might be that I have no idea whether the audi and I are running the same version of Smart Fit).

Shortly after that, I began to have M&RIE feedback problems in my right ear. I’d had that previously with the first mold made for my left ear. It didn’t occur to me that my fiddling around with Smart Fit might have anything to do with my annoying problem. I thought, Dang, it’s hard to get the mold in right. Had the wife, an M.D., look into my ear canal with an otoscope (as she’s done many times before). She said the left canal was fine, but the right looked swollen, and maybe I shouldn’t wear my right HA for a few days to let the ear canal recover. That seemed to make sense. I’d been fiddling with the right mold a lot, trying to get it in just right. That had probably irritated the ear canal. The mold had fit so well before, but now I couldn’t stop the feedback.

A few days later. The right canal looked much better. Feedback was a lot less, but still there. So, then my fleeting thought as I had exited Smart Fit came back to me. Maybe the fact that I never ran the feedback management test before Smart Fit overwrote my HA settings is what did me in. Perhaps the audi’s settings weren’t imported from the HA’s for some reason, or our versions of Smart Fit were very different?

At any rate, after loading up my fit again in Smart Fit, running feedback management, and saving the settings again with only that change, no feedback in either ear, and everything sounds great (knock on wood).

For anyone like me who suddenly develops a feedback problem with the M&RIE receivers, I discovered an interim solution is simply to switch to the Front Focus program (the Ultrafocus program might do the same for ReSound One or Jabra Enhance Pro users). In the Front Focus/Ultrafocus program, the M&RIE receivers are cut out. Only the HA body mics are active, and sound leakage from your ear canals causes a lot less or no feedback. In the focused environment, what’s in front of you does sound much louder than what’s around you but at least in a quiet to moderate environment, I could hear everything quite well and had NO FEEDBACK.

Another “solution” that I was considering if redoing feedback management hadn’t worked was switching from NAL-NL2 to ReSound’s proprietary Audiogram+ fitting algorithm based on the original NAL algorithm. Audiogram+ amplifies high frequencies much less than NAL-NL2 does, and when I was originally worried about how well my molds fit, the audi asked why I didn’t just go with Audiogram+ as ReSound had designed use of M&RIE receivers around that fit.

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My audi finally got the MRIE filters in from resound and they are black in color … when I originally called resound about getting replacement filters they advised that a professional should change and put in new filters… what a joke hardly any difference between changing these and the wax filters on the receiver tip

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over the weekend I was having a problem with 1 of my MRIE reciever wires and didn’t have a spare so I unhooked both wires and plugged in my old style reciver wires but they would not work … the HA’s just kept making a dinging sound… I picked up a new wire at my audi’s office today and everything is back to normal… I never realized that the set up program for MRIE’s must be totally separate from the basic reciever wire program??

My audi initially ignored my request for a supply of M&RIE microphone filters during the initial setup of my Omnias. I figured if she had to pay $200 for a box of 50 from ReSound (see ReSound Omnias with M&RIE Receivers - #37 by Ureout), maybe she didn’t have that many M&RIE receiver users and didn’t want to pay that kind of price for stuff she’d never make full use of.

So I called ReSound Consumer Support today and got a very helpful, knowledgeable rep on the line. He said ReSound could (now?) sell an audiologist as little as a single pack of 8 M&RIE microphone filters. He gave me a ReSound part number of 21536500. He couldn’t sell direct to me. He did an online search and found that Hearing Solutions of Altoona, PA (see Resound ONE M&RIE Small Microphone Filter Wax Guards (8/Pk) - 21536500 - Hearing Solutions at ENT Associates of Central PA (hearingsolutionsofaltoona.com)) is now selling 8 pks of these filters for $10 each, which he said is not a bad price. I ordered 2 pks for $20 and was charged $5 for shipping to San Antonio, TX. I’ll let everyone know how that works out when I get the stuff. The ReSound rep said that it takes a fair amount of dexterity to change the M&RIE microphone filters because the hole to stab with the removal tool is very small (he’s an M&RIE wearer himself and had trouble changing them out).

I mentioned the loss of Omnia Bluetooth connectivity on “iPhone separation,” and he said other users had also mentioned that to him. He said just turning BT off on your iPhone and turning it back on should cause the phone and the Omnias to reestablish connection, but, IIRC, it doesn’t work for me. I have to reboot any affected HA by opening and closing my battery doors.

Edit_Update: Just to follow up on the iPhone BT disconnect issue, a post by @david.hendon prompted me to “invent” a microwave test system to isolate my iPhone from my HA’s. Even under iOS 16.6, I still find a problem. Apple and ReSound have not fixed their MFI connectivity problem yet… Here’s hoping they get their act together in iOS 17. GN Resound Omnia Bluetooth issues - #18 by jim_lewis

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