I purchased Resound Nexia HA’s about a year ago (my loss is severe at nearly all frequencies in both) and a few months later, one aide quit working while I was vacationing at a national park - elevation was mostly 8K feet above sea level ( I live near sea level). My audi called Resound b/c he couldn’t sort it out and the first thing the resound tech asked was if I was at elevation. I sensed this was a known problem! My HA’s were sent in for repair, which took 2 weeks, and I was assured this would never happen again - wrong!
I’m just got back from a trip and the Resounds went out again. This is what I believe: the pressure differential caused by elevation changes caused them to stop working. On the drive out, they both stopped working at higher elevation and came back at lower - repeatedly as we drove on to our destination and they remained non-operational at higher elevation for 5 days, then started working fine. When we drove back I had the same issues but this time they quit at the lower elevations and came back at higher - repeatedly.
I’m home now at near sea level and they don’t work FS. I’m guessing they will work fine in a few days when their pressure stabilizes.
Has anyone experienced anything like this?
No never heard of anything like this, it’s nonsense from ReSound that this is a known issue, I’ve done so much climbing and tramping over the years and never had this issue, not with my ReSound or any of the others I’ve used, what would the pressure do to change anything in the HAs to make them stop working I wonder?
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