Resound Linx 2 New User

Have now had the Linx 2 Type 7 RIC Hearing Aids for 2 weeks now.
I don’t stream. Wear them from 6AM to 9PM every day and getting 6 days on the batteries (Power 1’s)
Paid $4700 for the pair from a local Audiology group that was recommended by a coworker that wears Resound.
Very pleased with the Resounds. Programs are Universal, Masking, Music and Restaurant.
The Universal or Basic Program works very well for most situations. I think that I will have the audi dial up the compression just a little as sharp sounds are just a little jarring but otherwise it works very well. The masking for my tinnitus needs to be dialed up in volume just a little. The music program I had him turn off noise cancelling and only use omnnidirectional mics with no other features and it’s about perfect.
I haven’t had a real chance to try the noisy environment (Restaurant ) mode yet.

The streaming works but I never use it so turned it off in the iPhone. The remote app is great but I rarely muck with either the volume or tone. Will change the program if the phone is out but just mostly use the buttons on the HA’s to change programs.

The Audiologist has been excellent and has been worth the extra cost. Had the reciever on the left just quit one morning but he replaced it an hour later and even showed me how it’s done. He is even willing to get me the program for programming my HA’s if I want it. (I see no need, but it’s nice that he is so open to the idea.)

I now can hear the grandkids! Should have done this a year or two ago.

Thank-you latemarch for sharing your experience. I just pushed the start button on Linx2’s myself. trial begins in two weeks (preparing custom domes). We should be seeing several of us emerge here to share experiences and settings and all of that.

I ordered the phone clip, as I have an Android phone, but if that gets too frustrating I’ll switch to the dark side and go iphone :slight_smile:

I am wearing a Demo pair of LINX2 9s for evaluation. This is the first time I have worn aids. I do not have any controls so they are as they were set by the audiologist and I have nothing to compare them to. I have high frequency roll of starting at 1.5K. I have been having trouble understanding people in meetings, noisy environments and when turned away from me.

Experiences so far:
I can hear birds.
I can understand people better now.
Dish clatter and similar noises are louder.
Music sounds better.
Wind noise is noticeable.
They make me tired if I wear them all day.

While these are helpful for work, I experience some relief when I remove them when I get home.
I am somewhat distracted by noise so losing some hearing may be a partial blessing for me.
I can see wearing these part time, but I’m not so sure I need the top of the line units.

The price for these is $6400/pr. The Audi is highly credentialed, but seems like I would be paying a steep price for her service when I may be able to get along cheaper.
I called Costo to see about an appointment with their hearing center in hopes of trying out KS6 units for a fraction of the price which might be just fine for me.
The soonest they had was over 3 weeks so they aren’t exactly hurting for business and I wonder if I would ever get satisfactory service with a waiting time like that.
When I told my Audi that the price for these was astronomical, she seemed somewhat irked and started talking about used ones or other types.
There is no problem getting an appt with her. Fewer people can probably afford it.

At any rate, since insurance does not pay for aids, I may want to wait until the next health insurance enrollment so I can open a FSA. That would save me about $800 towards a new pair.

So while I do like the LINX2 9’s, I think they might be too feature packed and I would have to find a better deal and/or try something less expensive that may work as well for me.
I’m not sure what I am ultimately going to do, and I don’t have much perspective to go on, but I think the LINX units are fine if you don’t care how much they cost.

Update:

I am an engineer for an Audio Visual equipment company. One of the people we have on staff used to work for Unitron (phonak). Not a surprise to me, but he said hearing aids in a series have the same hardware but you pay for the software configuration.
So for example in the LINX series, the unit is the same but each performance level opens up capability in the processing chip. Often these higher levels or extended features may not be useful and you pay a higher price for them.

I hear you on the cost. half price at Costco for the original linx ( not linx2) product re-badged as the Kirkland signature 6. If you don’t need the features of the linx2 (find out what those are) then Costco may be a good option. note that the KS6 does not have built - in tinnitus therapy and does not have some of the iphone controls.

my audiologist sells linx2 7’s for the same price as Costco sells the KS6. you could consider the 7 instead of the 9. I opted for the 9 because Im a control freak and I love to tinker just to optimize things that much more.

I would go into Costco and ask for a hearing test. If their screening process and criteria match a recommendation for a HA, they will give a good experience, from what I’m reading here (for me I was not a candidate so their test produced a false negative).

Your roll-of looks very similar to mine. My comprehension of carefully spoken words in a sound booth was in the 90% range, however that does not help me when I am in a meeting room with a noisy ventilation system trying to pick out key words from mumbling 20-somethings. I do not have tinnitus.

The aids do help so if Costco doesn’t like the numbers, that’s unfortunate but probably part of their business model. Advice I received was to use a control to try to zero in on better program settings between appointments. The Resound Smart app on google play shows that it works with the LINX series devices. The tinnitus manager for the LINX2 (if enabled) and the Sound Enhancer for the LINX2 9.

As luck would have it. I just bought a LG G4 (lollypop 5.1) just before going to the audiologist so I’m in the same boat as you are as only the Samsung GS5 is compatible for android.

Bluetooth implementation continues to be somewhat buggy for a range of products today so how well this works with LINX and how useful it is is unlikely to be as amazing as claimed in the brochure. According to “The hearing Blog” as of March of this year:

“there is little audiologically that differentiates the new LiNX² from the Costco LiNX; and furthermore very few premium 9 series aids are sold anyway: Patients will be able to buy a better performing LiNX/First “8” at Costco for less than a LiNX² 7 anywhere.”

Intriguing.
It would be very interesting to learn how your experience goes with the much touted features on the LINX2 9s. Unfortunately, I wasn’t given the option and I’m afraid my audiologist doesn’t appear as knowledgeable about aids as she comes off despite charging top dollar so I may be looking elsewhere.

The way this test is conducted depends on the goal of the audiologist. If the carefully spoken words are amplified to some reasonably high level (mine was performed at 75dB), then the test determines the brain’s ability to parse/understand words, and is not a signal strength test. This brain function can degrade due to signal strength problems, but can never be reclaimed with amplification. If the carefully spoken words are set to some lower level, then the test outcome is to help determine your signal-strength related need for hearing aids. your audiogram should list the amplification level at which the speech recognition test was performed.

The aids do help so if Costco doesn’t like the numbers, that’s unfortunate but probably part of their business model. Advice I received was to use a control to try to zero in on better program settings between appointments. The Resound Smart app on google play shows that it works with the LINX series devices. The tinnitus manager for the LINX2 (if enabled) and the Sound Enhancer for the LINX2 9.

agreed on the business model and the instructions given to the hearing specialist, although there will be a great deal of art/skill/interest on their part as well. The real doctors of audiology (audi’s or audiologists) have very deep skills comparatively, and can take a more engineering approach to one’s hearing problem. My audiologist has indicated to me that the nature of my hearing loss requires a bit more attention to detail and perhaps more iterations to get it right. Apparently, my local Costco is just not interested in that sort of engagement - -which makes sense actually. no offense to Costco; they are a high volume quick solution type of merchant and benefit a great number of people. They’re just not for me.

Dialing in the aids requires professional skill, deep levels of training/experience, interest, and of course, time. I’m afraid of cookie-cutter approaches. Telling the customer to make adjustments as a way of influencing the next adjustment is a great idea, because that is valuable information, but it is only one of the many factors that the audiologist should consider before making another adjustment.

As luck would have it. I just bought a LG G4 (lollypop 5.1) just before going to the audiologist so I’m in the same boat as you are as only the Samsung GS5 is compatible for android.

yea and still the level of control you get with the iphone will be superior, mostly because the low-power BT connection is Apple proprietary, not to mention the fact that android is very new to the party. I’m actually considering a move to the dark side, as I’m a long time Android user. The Apple ecosystem is just odd to me, although I acknowledge that it works for at least 50% of the smart phone population!

Bluetooth implementation continues to be somewhat buggy for a range of products today so how well this works with LINX and how useful it is is unlikely to be as amazing as claimed in the brochure.

from what I am reading here, problems are minimized with use of the iPhone and when problems with the HAs themselves are resolved (with firmware updates and/or replacement). I haven’t tried any of this stuff yet, but my reading suggests a much less frustrating experience with iOS. I’ll be controlling my aids via iPad at first, while I wait for my 2-year smartphone contract renewal, at which time I can switch to an iPhone 6S plus.

According to “The hearing Blog” as of March of this year:

“there is little audiologically that differentiates the new LiNX² from the Costco LiNX; and furthermore very few premium 9 series aids are sold anyway: Patients will be able to buy a better performing LiNX/First “8” at Costco for less than a LiNX² 7 anywhere.”

Intriguing.
It would be very interesting to learn how your experience goes with the much touted features on the LINX2 9s. Unfortunately, I wasn’t given the option and I’m afraid my audiologist doesn’t appear as knowledgeable about aids as she comes off despite charging top dollar so I may be looking elsewhere.

I would stay clear of any dispenser who is not a doctor of audiology or who at least works under one as an assistant. The differences between the Linx2 and Costco aids is basically that Costco will be one technology cycle behind, however small or great that gap is. Today, the difference more around iphone control. In the Lynx2 OE from Resound, there are some user controls such as speech focus, independent L and R volume control including OFF and ON, wind noise control, ambient noise control, independent L and R treble and bass, and the ability to store custom settings as a new program. So from a pure audiology standpoint the statement is accurate. from a user control and practicality standpoint there are significant improvements. How important and effective those improvements are is a matter of personal testing of course, which I am about to find out for myself :smiley: .

Adding more info here about iphone vs Android, which I have learned from Resound. The only thing that Resound has implemented in the Galaxy S5 is hearing aid control via the SMART app. That is, the new technology is in the app, not native to the phone as in the case of iOS, . There is no audio or phone call streaming to the aid, without the phone clip. Folks should just be aware that banking on additional support from future Android phones may disappointing from both the functional and from the reliability standpoint.

This is just speculation on my part, but consider that in the Android world there are a great many variables, the permutations of which are daunting to a third party hardware manufacturer who already developed their HAs around Apple’s implementation of LE Bluetooth!. For the Android devices you have Google, but then you also have carriers who limit what and when they will released, not to mention mfgs who put their own skins and layers on top of Android. There are hardware differences as well, among Android mfgs. So, while it would not surprise me to see the SMART app control appear in the higher end Android devices, perhaps even limited to Samsung, I doubt we will see audio streaming from Android devices any time soon.

iOS devices have an advantage in that Apple controls iOS and the hardware both, so Resound has a more stable platform on which to depend, and thus it is that the iOS itself can stream audio directly to the HAs using the low-powered Bluetooth technology.

incidentally – consider that the HAs have two Bluetooth radios inside. one is the LE technology, through which audio streaming is natively supported in the iOS device. The other is standard Bluetooth, through which the Galaxy S5 can control the aids and through which the mini mic and TV streamer work, suggesting that these streamers are “always on” standard Bluetooth devices, not the Low Energy Bluetooth technology over which iphones stream.

BTW – don’t expect phone call notification or alerts coming natively from the iphone to the aids – the LE Bluetooth connection conserves energy by going into some sort of sleep mode, and this implementation is not consistent with real time alerts.

My guess is it is more of a contract issue than a technical one. If there is a BLE process for transporting audio then it could work on any device with BLE. The BLE standard does not include audio so the Resound/iphone implementation is proprietary, for now.

But, I still view this as a niche product with limited benefit. You still have to hold the phone and speak into the phone microphone, and it only works with one device. I have a Resound Phone Clip+ that works with my cell phone (completely hands free), office phone, office desktop computer, laptop, and tablet. I wear it on a lanyard, around my neck, and under my shirt. I need to stream or communicate with all my devices through my hearing aids.

that would certainly explain the “made for iPhone” designation which may be part of the contract!

But, I still view this as a niche product with limited benefit. You still have to hold the phone and speak into the phone microphone, and it only works with one device. I have a Resound Phone Clip+ that works with my cell phone (completely hands free), office phone, office desktop computer, laptop, and tablet. I wear it on a lanyard, around my neck, and under my shirt. I need to stream or communicate with all my devices through my hearing aids.

acknowledged that the phone clip is way cool. I just WANT to appear to be using the phone “normally” when in public, without using the phone clip.

With or without the clip, most of my friends who know I wear aids and can stream directly to them are jealous. :stuck_out_tongue:

Saw the Audi today. Upped the compression to reduce some of the sharp jangling that goes on in the kitchen. That’s a big improvement in the kitchen but I’m not sure that I haven’t lost some consonant comprehension. Will work with them a while.
Increased the volume of the white noise masking for the tinnitus and that is a big improvement. I generally only use masking when I’m sitting quietly somewhere reading.

I didn’t think I would use the iPhone quite as much as I am. Have used the mute button in loud music venues, really nice. And while I do switch programs with the buttons on the HAs the phone is just plain convenient.

The second set of batteries went out at 5 days, on at 6AM and off anywhere from 9 to 10PM. No streaming.

The Audi I use also wears HAs Resound Linx2 7s. His opinion the improvement going to the 9s is quite modest but can be useful if you have to live in challenging environments. I’m mostly at home or in a quiet office with only an occasional restaurant or noisy meeting. YMMV

Still very pleased with the improvement overall.

I just finished my 1 week trial with the LINX2 9s and dropped them off at the clinic. I liked having them, but really, I could by a new economy car with what they were charging. I told the Audi that I really need to shop around before I make a decision.

I didn’t choose this clinic, I was referred to them by my Gen. Practitioner.

She immediately started talking about Costco (which I had not even mentioned) and launched into “You get what you pay for”, “you don’t know what they are selling”, “what’s great is that we don’t have to sell anything” and “you may have done some research but you still don’t know”.

They also claimed they were the only ones that let you try out HAs and everyone else makes you buy them right out.

Another thing I found odd was that the sound booth had noticeable ventilation noise that I found distracting and when I mentioned it, she said it didn’t matter.

A lot of things kind of rubbed me the wrong way about this clinic. I am always skeptical when I do my research and then I am told I am wrong or they rephrase what I just told them in a different way so that they sound authoritative and smug.

I am hoping I can find better service at a more reasonable price.

Well, I would say run from that clinic. fact is we DO know what they (Costco) sells - the KS6 is one technology cycle behind the current Resound Lunx2-961. The Costco process didn’t work for me, but it has worked well for others, so I say if you are educating yourself and going to more than one audiologist then you are equipped to navigate the Costco process and use it to your benefit.

Im finding good reputable clinics with qualified Doctors of Audiology. One in fact has his head in the right place (as opposed to in the clouds) regarding price and is a viable alternative to Costco. he sells the current Linx2 7’s for the same price as last years Linx product at Costco under the KS6 name. So I wish you the best, and don’t be afraid to shop around and take time doing so!

Open season if you can switch to blue cross blue shield they pay $2500 towards hearing aids the balance get care credit 12 months no interest.
I am new to resound LINZ2 9. Battery size 312. I just received them Friday. I used Saturday and today Sunday. I heard a bunch of tones so I just changed the battery. How can I find out what these tones mean? While listening to Demo, iTunes or podcasts sound only come out from 1 hearing aid and I wonder what have I done. Speech recognition in noisey area I hear the noise and not the speaker. For example today while working in the nursery the kids were talking to me but I could not understand them but I can hear the noise the running playing. Any suggestions would be helpful.

If you have the app, it will tell you the recent sound’s meaning and play the various tones available. Go to Menu then My hearing aids then Melody player.

You will find the phone clip + has a far better sound than the iphone direct connect (especially if you are on open domes).Direct connect is fine but if you use the phone a lot for work then i think you will find the clip a far better solution.

regards Ian

I can’t give you any suggestions as I have the same problem. I was been told that in time my brain will adapt, but I really don’t know if that will be the case.

I am on my second week on trial and the audi rised the overall volume and adapted some frequences. Classical music isn’t really enjoyable at the moment, perhaps due to the custom molds, and I have problems with keeping the aids a whole day in.

Have a look at the new Cala 8 at costco. Apparently its a re-worked Linx2 at costco not resound prices? Alternatively i found the Trax42 better than the linx2 for my hearing loss. Remember whats good for one person is not necessarily good for another with the same loss.

Regards ian

Arydant, I am 99.999% positive that a Costco Cala 8 at $2,600 for a PAIR is identical to the Linx2 series 9 which people are paying $6,500 and UP for at their audis! I just bought a pair of Cala 8s and I did a LOT of research first. Personally, I think it is ridiculous to pay that kind of markup. If your local Costco is booked up I recommend you go to another Costco. It’s worth it for that kind of money. Does anyone disagree with what I am saying?

I recently purchase Linex2 type 9. I love them. today I’ve experienced when I talk on a regular phone, I can hear everyone, all my surroundings and not the person on the receiver. In fact, I had to ask a co-worker to take the call I was on because I could not understand a word they were saying. Any suggestions?