I have a pair of Resounds Dot 20’s which are just about a year old. In the year that I’ve had them, they have both gone wrong at least twice each.
Each time the symptoms came on slowly, and they sounded like they weren’t making sounds loud enough any more. I thought initially that my ears were getting worse, or that they just needed adjusting, but when my audiologist sent the faulty one away for repair, she gave me a temporary Dot 20 set up with my settings, and it instantly sounded 100% better. These symptoms have happened with both of the hearing aids on seperate ocassions.
My audiologist thinks that my problem is moisture. I have an oily skin and the body of the hearing aid gets a little damp, however I have examined them with an eyeglass after wearing them all day, and cannot see any way the moisture could’ve got inside.
I had an older pair of ITE Resounds for about 8yrs prior to having the Dots, and whilst they were also unreliable (going wrong on average once per year each), I could appreciate that the problem in this case was moisture, due their location.
Has anyone else had reliability problems with Resound Dots??
I currently have a slight problem with the RH aid where when I hear loud noises (eg listening to music in a loud car) it sounds like the speaker is distorting. Its like when you listen to the radio and the radio’s speaker is buzzing/crackling, or if there was a box of screws rattling on top of the speaker box. I’m thinking that it may be the speaker unit that’s faulty this time, however I’m living with it at the moment, as most of the time I cant notice it. When I’m listening to the Eagles on the way home on a Friday though, its very annoying!