Reset vs hard reset. What are the consequences of each?

Hearing Aids
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1

Hi everyone

I have Resound Linx Quattro 961 rechargeable hearing aids, they are 5 years old and are 1 year outside their warranty period.

I have been experiencing vibrations in the left hearing aid following the reciever wire replacement 3 weeks ago and a sudden loss of bluetooth connectivity to the right hearing aid from my tv streamer and smartphone last night
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I have been asking for advice here and on other hearing groups and some of the comments suggested that carrying out a 30 second hard reset on both hearing aids could be beneficial.

Its my responsibility of course but the bluetooth connectivity issue occurred after the hard reset.

Does a hard reset erase all the programming that my former audiologist carried out?
Have I wiped my hearing aids?

2

These kinds of resets usually wipe out data like device pairings and user configured settings. I wouldn’t think you could wipe out the fitting data without the fitting software and the hardware to connect.

WH

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3

No it’s not possible to wipe the settings like this, that could only be done through the software, but I’d look into just a reboot of the the tv streamer and HAs whenever it happens, also it’s probably time for an update on these, Costco has some pretty good deals available.

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