I’ve had the new Phonak Paradise Hearing Aids for a little over a month. I’ve had a follow up appointment and Mike the audiologist turned up the gain and taught me a little bit about hearing aid maintenance. I had botched changing the wax guards.
He explained things.
-
He made a case for replacement. H didn’t want to kill that request. His letter to workman’s comp was exteemely polite and made a strong case for new hearing aids. He followed up and got approval in about a month. That’s a miracle.
-
He will set up the better of my two sets of old hearing aids so I have a spare set–no charge. If he had done so and submitted a bill he would have killed the request for the new hearing aids.
-
Since their covered all repairs are paid for . He told me if I had to pay for new batteries say 3 years out the bill would have been high. I’m adapting to rechargeable batteries. He gave me a spare charger to keep in my car in case I mess up charging.
-
He gave me the Phonak tv interface. Phonak Canada doesn’t have them; chip shortage.
I deal with contractors all the time. That’s my work. I can smell a rat when someone tries to pull a fast one. The comments here about being sold a line…I didn’t respond to them at the time. Frankly I just wanted to hear. I know he makes money from selling hearing aids. But in my case the guvmint has established prices through their requests for proposals.
Finally, Peel Audiology caused me a lot of stress. There was one partner who did good work; she retired. her work; not perfect but good enough. The young audiologists had no experience. the other partner who sold her business just recently didn’t resolve my problems. I still couldn’t hear after she worked on my hearing aids. And they were regularly worse. I threatened to buy the best Ear Buds I could from Apple and use their app to set them up.
@flashb1024 I’m doing much better. I think the next follow-up appointment will fine tune the HA’s even more. And I’ll get him to program the HA’s i kept. So I have spares.
Buying hearing aids here in Ontario is like buying cpap equipment for sleep apnea. Stressful. And I’ve become my own advocate to get good treatment in each case. (Google Apnea Board Forum if you have sleep apnea.)
DaveL
Toronto