Old guy with typical old guy hearing loss starting at about 1 kHz. First time hearing aid user with the Costco KS10’s for a bit over a week. Great improvement in speech quality and I am wearing the hearing aids the entire day. They are paired with a Moto g play (2021) Android phone, Bluetooth 5.0, A2DP, LE.
After quite a bit of fiddling, I am now using Bluetooth to stream from an iPad, and iMac, and my phone as well as making and receiving calls via the hearing aids and Bluetooth. So far this is reasonably seamless with the hearing aids switching to whatever is active. Voice quality is ok.
On the Automatic Program, which the Easy Line app reverts to regularly, there is a background noise (static, buzz, white noise) that is very noticeable. I get rid of it by either (i) increasing the noise reduction to the maximum and reducing the volume, or (ii) decreasing the dynamic and reducing the volume. Either works fine, and I have both stored as programs. But the phone reverts to the Automatic Program for no apparent reason. Sometimes several times an hour. This seems to be a known universal problem with the Easy Line Remote app. But I have found no suggested solutions.
The first Costco follow up visit is in about a week. Is background static normal in hearing aids? I am expecting the hearing aids to be adjusted so the Automatic Program has no background static. Is this a reasonable expectation? Is there a downside to getting rid of the background noise?
Can anyone explain what the noise reduction and the dynamic are doing in the Easy Line App? I have a technical background, so I can converse in the frequency domain, but have no idea what these words mean in this context.