I have just been fitted with Bernafon RITE Juna9’s at Costco. The aids themselves and the Soundgate3 as remote controller are very satisfying. However BT functionality is disappointing: weak, tinny sound regardless of the BT source (android phones and tablets or BT 4.0 PC.) I notice that the sound volume/quality is just the same (i.e. bad) whether or not I wear either of the supplied “head strap” antennae. Does this suggest either a hardware or software setting fault that might explain unsatisfactory performance?
Let me add a more general complaint: In this era of device-savvy consumers (such as many of the helpful contributors on this site and, I fancy, myself) it is disappointing that manufacturers do not provide owners with downloadable software consoles that access the array of software settings Hearing Aid Specialists adjust at outlets like COSTCO. However agreeable these folks are (and mine is), I don’t expect them to be either fully conversant, have the technical background or are allowed by management to exercise curiosity regarding the innards and quirks of the diverse brands they sell.
Hey, I paid for it, and I want to play with it!