Phonak Target Software... Last try before I give up

phonak
hearing-aids
#143

Thanks KenP.
I was initially concerned that I needed the Costco Target software, however it appears I don’t. The problem seems to be the other way around in that the Costco software won’t program Phonak aids other than those sold at Costco !

Refer quotation from post here:
“Anyway, I have a Hi-Pro USB and the Target 3.3 software and have been making some tentative adjustments to the Brios. So, yes, the Brios are not locked and can be programmed with Target 3.3. I have not tried Target 4.0 which I also have, primarily because Costco also uses Target 3.3 and I want to be able to discuss the program with the Costco fitter. As I understand it, the Costco Target software is crippled so that it will only work on Costco supplied HAs.” (http://www.hearingaidforums.com/showthread.php?17786-Can-Costco-Phonak-Brio-HA-s-be-adjusted-with-a-Hi-Pro-USB-amp-Phonak-Target-4-0-software)

Any thoughts?
Regards
Peter

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#144

Did you discuss this with your Costco fitter? If you change the settings in your Brio, they will no longer match the configuration stored in Costco’s database. Once your fitter discovers this, they may choose not to work with you any longer.

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#145

I’ve yet to decide if I will seek their blessings to DIY program before I do so. My situation is no different to any other DIY’er who has their own audiologist. I also doubt there is anything in the terms and conditions of sale explaining how I forfeit support should I program them myself.

Peter.

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#146

KenP, it would be great if you could reference a post where somebody was unable to program their Brios using standard Phonak Target software and the cause was identified to be the lack of Costco specific software.
Above I have posted a link where somebody says the exact opposite.

Regards
Peter

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#147

Two more independent quotes in my favour ! This is now 3 for and 0 against, so I’m very confident I can do it.

This time one quote is supposedly from the horses mouth as they say

“per an Advanced Bionics audiologist who verified with Phonak: Any audiologist / HIS with Phonak’s target fitting software can program the Brio.”
https://groups.yahoo.com/neo/groups/Loops_and_Telecoils/conversations/messages/9270

Third quote
“1. The Brio aids sold at Costco are unlocked, meaning any hearing aid professional who has Target 3.3 programming software can reprogram the Brio;
2. Costco has a special version of Target 3.3 that can only program the Brio, and no other Phonak aids;”

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#148

This worked perfect for me, signed up just to say thanks.

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#149

Hi KenP,
Final proof that a Brio HA can indeed be programmed using Phonak’s standard Target Software, in this case v4.2xxx. Three screenshots show a Brio R-312T connecting.






I suspect Phonak did this to retain some kind of a good standing with the licensed hearing professional community that aren’t employed by Costco. So if a HA user purchases their aid at Costco and then after a while for whatever reason prefers their original or another audiologist, then they are free to have their HA adjusted by them. Of course that isn’t the standard service model, and their preferred audiologist would then charge by the hour, but at least it provides them that option.

Finally, if the Costco version of the Target S/W will not program a non-costco Phonak aid then it prevents a HA user from leaving their audiologist for a Costco store.

regards
Peter

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#150

Hi Peter, yes I was wrong about the Phonak software. Seems that is the exception at Costco. I think the others have tried to differentiate the model sold. If the clinics could read Costco aids, they would know with certainty just what was included.

— Updated —

Hi Peter, yes I was wrong about the Phonak software. Seems that is the exception at Costco. I think the others have tried to differentiate the model sold. If the clinics could read Costco aids, they would know with certainty just what was included.

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#151

Bravo Peter - Thanks for the research and prompting me a tad -forrest/-m/H2H/

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#152

Hi you can get the software from india they may help you courier it , ask for the latest updated cd , their email I’d is farhay2k@yahoo.com

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#153

Apparently latest version, last modified 2016-04-07:

http://fittingsw-objects.phonak.com/SWUpdates/Target/Phonak%20Target%204.3.1/PhonakTargetCustomer4.3.1.23940.exe<strike></strike>

This link was obtained by going to http://fittingsw-objects.phonak.com/ (access was not denied). This page has a very long list of link information which contain the basic information to build the above link using the format in the links previously posted by @Enyan. The resulting link downloaded successfully.

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#154

Wire Weaver,

I have Target Software v 4.3.1.23940 and the Brios aren’t listed in the Hearing Instruments section. Am I missing something? Or, can the info be transferred from the HAs? or …

Thanks
Gary

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#155

I heard from Wire Weaver (sorry for my ignorance about forum procedures) and the answer is yes, the software will transfer the model, S/N etc of the HAs when it connects. Good news!

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#156

FYI, when using a new or modified session, you have a choice to use data from the aids or session. It includes “everything” from options, audiograms, accessories, etc. I have accidentally deleted my session in the past and was able to get it completely back from the aids.

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#157

Hello to all,

New version of Phonak Target is out (5.0.0.27661)

http://fittingsw-objects.phonak.com/SWUpdates/Target/Phonak%20Target%205.0.0/PhonakTargetCustomer5.0.0.27661.exe

I am reading/searching and trying to decide for my first HA and I am between the Audeo B and the Oticon OPN … (more towards the OPN based on what I am reading).

— Updated —

Hello to all,

New version of Phonak Target is out (5.0.0.27661)

http://fittingsw-objects.phonak.com/SWUpdates/Target/Phonak%20Target%205.0.0/PhonakTargetCustomer5.0.0.27661.exe

I am reading/searching and trying to decide for my first HA and I am between the Audeo B and the Oticon OPN … (more towards the OPN based on what I am reading).

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Widex programer
#159

Hearing aid fitting software is for professionals. It is not meant to DIY for patients, as fed up as you might be with your current audiologist. There are many many things that can cause serious damage to the hearing aid and your ears if everything is not done properly. You can very easily “brick” your hearing aid, rendering it completely useless. That’s a lot of money down the drain. It isn’t uncommon for a doctor to have to call a manufacturer if a technical issue arises and audiologists need to be fluent in every brand’s fitting software for the older and the newer hearing aids. My recommendation is to find another audiologist who deals mainly with Phonak. Someone who uses the software on a regular basis should have no trouble getting you set to where you want to be or maneuvering through the tabs to make adjustments. And try to confirm you are seeing an audiologist or at the very least a HIS that had been trained by one. Too many times I have seen people with severe hearing loss with standard receivers and the wrong type of dome because they were fit by a HIS who didn’t really know what they were doing.

I hope this helps!!

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#161

Alguien tiene Phonak 3.1 o superior.? Se me hace dificil encontrarlo.

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#164

Downloading, I appreciate your collaboration, thank you very much.

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#166

I wouldn’t have done this were it not for the fact that the link to Target on your (amazing and much appreciated!) mega-post appears to be broken. I’ve checked back there several times and I figured that the link had gone away (as seems to happen frequently with some of the fitting software). Also, I only have 5.0, and I know it’s been superseded and thus isn’t going to work for some people.

I also seem to have misunderstood your counsel elsewhere about making software available. I thought you were suggesting we use WeTransfer (or similar) for this purpose. And, I realize you’ve clarified this advice just this morning – that this technique is only reasonable when one is PM’ing someone in response to a direct request.

I really don’t want to mess up your system. I was around in the bad old days, before you took on these responsibilities, and I remember what it was like sifting through hundreds of posts – many or most with expired links – looking for software.

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#167

This is an old obsolete thread. I would like to suggest that you post requests for software on the main software sharing thread, this one;
How to find Fitting Software to Program Your Hearing Aids [DIY].

There you will find the majority of software readily available, except for some that are shown in red as deteriorated links. But don’t lose hope because you will also find a community sharing procedure for deteriorated links.

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