#106

The packaging was def phonak’s and there was no room for a dock in the box. Just the mic, cables and charger. They even shipped the manual outside the box. Just a quick start guide in the box.

It came from the VA so I don’t think anything sketchy is going on.

WH

1 Like
#107

@WhiteHat Got the Roger on iN last week, it came with the dock and cables and so on, the manual was outside the Phonak box but inside the big box.
The Roger on iN display was full of scratches and fingerprints (poor QC from Phonak, I guess, not what I’ve expected), but the rest looked new.
Sent it back to the seller, so hopefully, he can send me a new one this time around.
Definitely, there was a dock in the box.

#108

@WhiteHat

Sounds like you’re missing the bigger box.

1 Like
#109

It had the slipcase over the outside just like my HAs , the tv connector and the battery pack did. The box outside, made of Kraft paper cardboard, was as shipped directly from Phonak. In one case they put the Phonak package in a ups shipping bag with label on the outside, the other they put a fresh shipping label over the Phonak shipping label right on the box. Forget which was in the bag, the tv box or the roger.

WH

#110

Oh. I brought the mic to church today. Useless for worship music. Is it filtering/shaping for voice? I had it in table mode on a pew. I put it away and my HAs in music program and I was fine. Then I put the mic in pointer mode on a propped up book aimed at the preacher for the sermon. That worked a treat. I was about 30 ft from the pulpit.

WH

1 Like
#111

My audiologist contacted the Phonak rep. The docks are backordered, and they don’t know when they will be available due to a certain chip they need. At least, that was the story.

WH

1 Like
#112

@WhiteHat This is the docking station:

Roger-On-Docking-Station
Roger-On-Docking-Station600×600 3.73 KB

#113

@Baltazard

Yes @WhiteHat has stated that some are on back order due to chip problems.

Likely if one place has ordered many Roger Ons, you’ll likely get a docking station. If your Audi orders from Phonak, your Roger On, you’ll likely not get a docking station.

Have got plenty in stock.

#114

@Baltazard, Not in the box. Thanks anyway. I think they came up with packaging just for “no dock” configuration since I can’t imagine how it would fit in there. Got a power cable, USB power adapter, a 3.5mm to USB-c cable, and a cable for RCA jack to 3.5mm for the back of the TV. Just no dock.

WH

#115

@glucas

The signal to noise ratio is only better because of the added gain within the receivers/Roger Direct which is 10 dB.

I found out that answer as Phonak say on a PDF, that if you lower the volume on the Roger Neckloop, signal to noise won’t be as good.

1 Like
#116

I think the improved SNR comes from being closer to the source of the sound and/or the improved directionality of the microphones. Just upping the sound that comes to the hearing aids isn’t going to improve SNR.

#117

I bought one for $30 plus shipping on ebay. It came last Friday. I am enjoying it immensely. It came with the full set of brand new cables and another charger with the plastic film still on it. Only thing missing is the booklet. I’ll google around. My Roger On booklet makes no mention of the dock anywhere. Very curious.

WH

#118

This manual is pretty different from the manual that came with my Roger On.

User Guide Roger On

WH

#119

@WhiteHat $30 + shipping for a roger on, that’s a bargain. :grinning_face_with_smiling_eyes:

#120

@Baltazard

He paid $30 for the docking station.

1 Like
#121

@Zebras Sorry my bad :face_with_hand_over_mouth:

1 Like
#122

Correct. Just the dock and cables. The seller shipped fairly quickly, and let me bargain down the price a little.

WH

1 Like
#123

“I wish!” Actually, while I’d rather have my “normal” hearing back, the VA gave me my HAs and the Roger On, so that has been nice. I was stiffening up for laying out the cash and fighting with my insurance when the VA claim came through.

WH

#124

@WhiteHat I got you, but you are lucky to have the insurance to chip in, some of us have had to foot the bill, the whole nine yards plus the kitchen sink :face_with_thermometer:
But at least you can hear phone calls on both ears :+1:t2:

Always Look On The Bright Side Of Life

#125

I got a Roger ON iN in Dec just in time for Christmas with my family on the west coast! It was a long wait! Worth waiting for and it does work well in many previously difficult situations where I would be unable to participate in conversation or make sense of what people were saying. Better in some situations than others, and not perfect, but a huge leap forward. The instructions are practically non existent and as a non tech person I am still trying to figure out how to use the tv cable…theoretically without affecting the sound for others watching. Perhaps using it in its dock? Not able to find anything on line to help figure it out. The barely there instructions that come with it do not show anything beyond placing the Roger by TV speaker…yet a TV cable is included as well as a sound cable. Anyone have any thoughts or suggestions???