That makes sense.
Hadn’t realised it was the actual neckloop.
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I believe I read somewhere that the 3rd wire in the Phonak 4.0 receivers is in fact the bluetooth antenna. Previous to Phonak Marvel receivers only had 2 wires.
Great information…Thanks
i think the neck loop is the antenna for the HAs and they work on a different frequency. I think the BlueTooth antenna is in the actual Streamer. I opened up my old Streamer (the battery had died and I got the newer version) and noted a large coil of wire wrapped around a square block of ferrite that maybe part of the to the neck wire circuit. I tried to pick up a signal with my 45 MHz O-scope and could not find anything so it probably is higher than 45 MHz.
With the wire unplugged from the Streamer it still picks up Blue tooth from 30 feet or so. Without the wire the streamer drops connection to the HAs unless it is very close to them and it has to be centered or one will drop out. Here is a picture of a typical BlueTooth antenna (~0.25" x 0.5") and the ferrite with the coil in the Streamer.
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Do you have a screenshot of your settings? This is driving me mad right now.
I am sorry, I returned the HAs because of the Bluetooth streamed sound kept shifting to my left ear. This was very noticeable with books on tape.
I have changed audiologists because I was not satisfied with her helping me with this problem. I suspect you can fix the issue if you could have a program that shuts off some of the directional features of the HAs.
I am looking into the new Phonak Lumity HAs or the Audicon More HAs to replace my Audicon Agil Pros that are ~10 years old and are starting to get flaky.
Please let us know if you find a fix for the issue! Thanks
My Audiogram falls off much more compared to yours… more like 70 to 80 dB down above 3000 Hz.
Audiologist swapped the dominant hearing aid and it now drifts to the other side instead. Pixel 7 + Phonak Audéo M70-R . Still looking for a fix. Started about a month or two ago but uncertain as it was hard to identify. Happens on TV connector as well.
My Phonak knowledge is limited to what I learn on this forum. That said, if streaming sound is solid on the dominant aid and flaky or nonexistent on the other, doesn’t that point to a problem with communication between the aids? Such a problem would affect non-streaming performance too, in ways that might not be obvious.
I had to remind my audiologist/supplier that he should check for updated software for my hearing aids and accessories.
I told him that my hearing aids were noisier if I put an index finger in each ear (volume went up…) so he changed me from open domes to closed domes.
I told him that my wax guards were awful. They often were misalinged when I went to change them. Thanks Phonak for the waxguards in the Paradise P90’s. They are awful and the old ones were fine for me for 20 years. I often did without, so he would change my receivers in my ears.
Several times I needed service visits to change the receivers in one ear, or the other. I wonder if this is the reason you have issues with one ear?
Finally, I had to change to a practioner who set them up right. He told me that the audiologist had bad settings in Target.
- wrong domes were specified. (open–but I had closed domes!)
- my hearing aids couldn’t communicate because the audiologist had not turned this feature on in Target.
I have Phonak Audeo Paradise P90R’s…hope this post helps.
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