After removing my hearing aids last night, I gently wiped them off with a tissue to remove the exterior moisture like usual. The wire connecting the receiver to the right aid broke off where it connects to the receiver. I have had these aids a little over two years and they are still in warranty. I have used receiver in canal aids for about six years. This is the first failure I have had. The connecting wire on the these Phonaks is thinner than the wire was on the Siemens aids.
I left a message with my audi today. Is this a repair that can be completed in the office or will it have to be sent to a repair center? I expect the receiver’s can be changed without too much trouble.