So I was finally able to acquire a Plantronics Voyager 500A from work to use my iCom with my desk phone. However, I’ve had some issues. Sometimes sporadically, the speaker and microphone go dead, but the call stays active. I have the headset lifter which does not actually hang up the call, so I’m able to pick up the handset manually then hang up the Bluetooth by pressing the button on either the iCom or Voyager. I cannot determine if it’s the iCom or Voyager that is causing the problem. It is quite annoying since it took eight months of wrangling with my employer to get the device which I thought would be a godsend allowing me to use a deskphone. The telecoil option isn’t preferable due to the amount of static and my poor word comprehension w/o lipreading.
Has anyone using these two devices together had similar issues, and if so, was there a fix?