Phonak Audeo Q90 Adjustments

[wilt2448]

@rasmus_braun

It sounds like your aids are working normally. In noisy situations they automatically go into directional mode which reduces sounds that are behind you and on either side. This lets you focus on the person in front of you.

The auto StereoZoom feature is acutally on by default. There are a quite a few settings that can be adjusted which control when the program activates. You could prioritize quiet, increase the noise floor, or even have it removed from the Automatic program entirely (you can still access it manually). If you do have it removed, the aids will use the standard speech-in-noise program which casts a wider beam and you won’t get that laser-like focus.

Thank you for taking the time to reply. I now see that they are working as designed as far as the auto StereoZoom feature. Can you comment on the auto ZoomControl feature? On the Phonak website there is a audio/visual graphic that show the user driving a car with a passenger to his right and someone also in the rear seat and how the auto ZoomControl feature will switch on so the users aids can pick up sound from the sides and the rear. Maybe this is what my aids are not doing? When I am in a noisy environment it is almost like my aids function as ear plugs as far as sound coming from anywhere other than the direct front. You are probably already aware of the graphic I’m referring to but I am going to try to post a link to it here anyway… Phonak - Single Video 2Col 16:9 Is the auto ZoomControl feature on by default? Maybe she does not have this switched on for me. I don’t believe I’ve exactly simulated what they show in the video because I’ve not had anyone in the rear seat and someone riding as a front passenger at the same time however the restruant situation and the fieldhouse situation I described in my initial message ought to be about the same circumstances. If the auto ZoomControl feature is working on my aids, I cannot detect it happening.

My audiologist has my right hearing aid button set up as an up volume control and my left hearing aid button set up as a down volume control rather than having one of them programmed as a button to select different programs for different circumstances. She says the aids should pick out the correct setting for the situations themselves without me having to manually select the right program.

Thanks again for your response and for educating me on these aids. It will help me to communicate better with my audi. A big part of this problem has been myself and not being able to communite the problem accurately to her because I simply do not understand all of the features as well as I should. My audi has increased the noise level at which the auto StereoZoom control will kick in slightly (increased the noise floor) but that really has not helped anything.