#17

Thank you but I have never had keyboard clicks set on.

1 Like
#18

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Un-clicking the bottom bit helped me with this issue on messenger.

1 Like
#19

I have similar problems with my Phonak Marvel HA. Phonak’s recommended solutions are as mentioned above. These compromise the use of your HA’s.
Turning off the audio disconnects my hearing aids from being able to talk on the phone.
Turning off media disconnected my ability to stream music and lectures to my hearing aids.
This is a software problem that Phonak has been aware of for some time. It is mentioned in social media.

1 Like
#20

The above recommended actions are to turn off annoying notifications only.

2 Likes
#21

Annoying or otherwise, any notification causes the Phonak Marvels to revert to Autosense.

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#22

I am still struggling with these settings. Also, my HA’s do not always connect to Bluetooth so sometimes I am not talking to people when they call and have to run for my phone to answer.
Phonak really do need to make detailed YouTube videos that we can follow and ask for help if necessary.

#23

My 312 batteries have been in 5 days and on the morning of the 6th day I started getting loud crackling and a sound like ‘choo choo’. I put new ones in and the sounds stopped. I have read nothing about this - is this the sound I should expect when the battery is low? Phonak describes two beeps when they are low.

Has anyone else experiences this?

#24

Yes, that is your aids telling you the battery is low, the choo choo sound.

#25

I have Phonak B90 which produce a different sound to my Phonak M50 when the battery is dying. The choo sound is definitely the battery on the Marvel. Not sure about Paradise as I haven’t tried them.

#26

Thank you Zebras. Do you every get crackling?

#27

No crackling at all.

#28

Okay, I will talk to my audiologist to see what it means. Some people are saying that the HA’s need to be replaced. I will get back to you.

Thanks

1 Like
#29

Loud crackling again yesterday after 4 days of new batteries.
I put new ones in and the crackling stopped.

#30

My left one has loud crackling and right one choo when the battery is low !

#31

You can adjust all these things in Setting, either under Sound or Notification. You need to get familiar with your phone, so that your phone and hearing aids can become best friends.

1 Like
#32

Sorry this has taken so long…
I would love to get familiar with the Paradise aids! I am quite familiar with my iPhone settings. Unfortunately, there is nothing I can find that will take us through the entire how to’s or FYI’s and the manual needs more information. I live in an area where there is nobody who can help and my Audiologist knows less than I do (she is the only one here).

#33

After fitting so many Paradise hearing aids, I find the most useful feature and positive feedback from patients is hand free phone calls. Most people don’t use the APP (as remote control) routinely. Some people listen to music or audio books.

I assume you know how to connect the hearing aids to the phone. Setting-bluetooth-search for device, and that’s it.

#34

I use it for hand free phone calls but I often have problems with losing the ‘hands free’ in the middle of a call.

I use the App every day, all day. The one thing I find annoying is when I am using a Program and have to leave to do a search, email, etc and then go back to the App having to connect to the chosen Program again. I work and am dependent on certain Programs so this is just an added step. It would be wonderful if we could just click one thing to return

#35

You can have your audiologist set up the aids so you can access your most used programs via the buttons on the aids. I find it faster and easier than the app. The other advantage is that once you are done streaming, phone call, ect the aids will return to that program instead of autosense.

Jim

1 Like
#36

Thank you! It is now on my long list of things for audio to do.

1 Like