I’m new to the forum and to hearing aids. I haven’t gotten around to add my audiogram yet.
Last Monday, I began a trial of Phonak B70 hearing aids through Connect Hearing (which I understand is part of Phonak). I’ve never worn heaing aids and with severe loss in my left ear and a small loss in my right, I figured now was a good time to address the situation.
This morning, I put the left one in and there’s no sound coming from the hearing aid. Changed the battery, still no sound. My ear doesn’t have wax build up. Funny thing is the left aid is working enough to lower the volume for the right aid. The hearing aid and receiver are clean and battery door is closed completely. What might have happened?
This has me wondering about whether I want to buy the Phonak’s plunking $4,000 for a pair that was ordered or was this just a fluke?
I go back Monday and my husband thinks I should request another pair and another week trial before buying. Any suggestions?