I just picked up my Phonak Audeo B-Direct 's as a replacement for the Audeo B R’s - so I can stream my IPhone with out the silly ComPilotAir. This is primarily for work related calls. Sadly my IPhone was locked up and with my IT department when I picked up the aids so my audiologist was unable to make sure everything got set up.
I did not have any trouble at all getting everything to connect - very straight forward, I’m not a tech guy, but I’m above average for a non-tech guy - LOL,
Outgoing calls seem to work “OK” – but the quality of the voice (in the aid) is very scratchy, but I can have the phone on my desk and hear the discussion – I have to select quickly select “Hearing Aid” on the phone screen as the call is going out or it will not connect– I only have this option for about a second or it goes away and I am stuck using the IPhone.
Incoming calls I can hear ring in the hearing aid with the phone on my desk. I can only answer them with the IPhone (aid button is of no use) and they do not stream into the aid…or “if” they do (It’s hard to tell) the IPhone has to be right on my ear – if the phone is more than 2 or 3 inches form my ear the aid is dead - I pretty sure it’s not really streaming to the aid - the callers voice is stronger than without (if right by my ear) streaming so maybe a bit???
The first time I did the connection both aids where promptly discovered - hoping it might help I’ve tried dropping and reconnecting a few times and now it seems my right aid is not being found. (my left aid is the streaming aid)
I find this all very frustrating - anyone able to tell me what my expectations should be?
with full charges on the IPhone and the hearing aid it how far away from my phone should I be able to stream?
Should I expect to live with a scratchy poor quality incoming voice when streaming?
Based on the Phonak web site I should have a big smile on my face and be chatting away
Not very pleased at all - I’ve only had this set for two days - I’m going to reconnect everything again and try fresh batteries…
The soonest I can get back to see my wonderful audiologist is December 11th and I’d sure like to get this sorted before hand so we can concentrate on a few minor tweaks on the programs
I greatly appreciate any feedback.