Philips 9050 Firmware Upgrade Kills BT Access to Samsung S20 FE

I had previously used every combination of rebooting the phone, turning BT off and on, and turning the HA’s on and off. Nothing would make them PAIR.

So I did as you suggested, twice. Reinstalling HearLink 2 forces the whole setup process again. Neither reinstall was successful… the app will not connect to the HA’s.

I wasn’t paying attention to the HA firmware version but I purchased the HA’s on Feb 25, and I think that would have been v 1.1. I found a Philips announcement about 1.2 firmware released March 22, this year, and I am guessing that’s the update I got. I’m going back to Costco tomorrow to check options and I’ll attempt to confirm firmware versions.

BT version for both phone and laptop have been the same throughout. I know the laptop doesn’t support LE; that’s why I bought the FlooCast.

At my current level of information, I’d say this update further killed backwards compatibility with older phones, and I say further because while I could previously stream, I did not have hands free and could not receive phone calls.