Happy10, you have my empathy here. ANY time HAs don’t work to our satisfaction it is a real stresser! I have also worn aids for 30+ years, and have tried Starkey, Phonak, AGX and Oticon. You can see by my audiogram that my hearing loss is PROFOUND. I have no margin for error when aids fail.
That said, I have found that there have indeed been a couple of hiccups with my Oticon aids. But that is why I always travel with a backup pair. I had my right Oticon Agil Pro fail on me when overseas a couple years ago. Luckily, they were fixed and have never failed (before or) since! In fact, I have been so happy with Oticon in terms of sound quality (richness, dynamic range) that I just bought the Opn miniRITE RIE in December. These aids are fantastic with the TV streaming unit. Are they perfect? No! But their pros outweighed the cons AND they offered some critical benefits over my old Agil Pros.
Fit (as in good SEAL), sound quality (as in programming) and reliability are KEY!! If you find a different brand that gives you all that, GOOD FOR YOU!
But it would be interesting to know the exact brand of your Oticon aid (comes with the booklet) and issues you had. Also: what brand are you using now? If you have your audiogram to share, that would also be helpful here.