Oticon replaced my hearing aids under warranty, are they new or used?

Grandpaw - you need to do a little more research on the “Starkey Lawsuit” matter. Please read the following then make your own judgement.

Former President Jerry Ruzicka alleged in a whistleblower lawsuit that Starkey owner Bill Austin or his family members diverted millions in company funds for personal use, violated U.S. tax and customs laws, falsified records and sold hearing aids labeled new that were made from old components. “Austin routinely pressured manufacturing personnel to use defective microphones and speakers, and other used or defective parts for hearing aids” sold to the company’s foundation, the lawsuit said.

I’m also not trying to pick a fight - just reporting the facts as they played out in court. The majority of Starkey employees are good workers but it was a top executive that got caught (big time) with his hand in the Starkey cookie jar. And as we now know - many Starkey HA users thought they were have their hearing aids repaired properly - when in reality there were not.