Thanks… I have tried talking to both Oticon and Apple and they point the finger at each other… Trying to see differences between iphone 12 and 13 … besides camera, which I don’t imagine should affect connection, it appears the “A15 Bionic chip” on 13, vs A14 on the 12 . wonder if that would have anything to do with stability of connection to the app… it really is so annoying… I have to disconnect the aids numerous times a day… I might swing by Apple or Verizon but doubt I’ll get any answer if it’s worth it to switch since of course, they’re going to say : “of course, it will fix all your problems” …