Did you ask your audi about enabling the program change and volume control onto the More buttons? Or did you just assume that it can’t be done?
Below is the screenshot of the More 1 miniRite T (the non-rechargeable version) Operate Buttons page. As can be seen, you CAN enable the buttons to be used for program changes and volume changes. You can do the same for the rechargeable version of the More as well as far as I can tell.
I’m guessing that your audi didn’t bother enabling them for you in the Genie 2 programming, and you simply assumed that it’s not available. Go back and ask your audi to turn them on for you. And chastise him or her if he/she told you before that it couldn’t be done because it CAN be done.
It’s one of those things that “if it’s too bad to be true then it ain’t that bad” (the reverse of “it’s too good to be true”). You gotta ask why would Oticon be stupid enough to not make program and volume changes available on their More buttons anymore if they had it available on the OPN and OPN S and even older models. So if it seems “too bad to be true” to you, the next logical thing would be to ask your HCP about this, instead of assuming the worst. But if your HCP gave you misinformation on this in the first place, then shame on them.
The only thing you can’t do as far as I can tell with the More (and also the OPN S, too, I think) is that you can’t use the hard buttons to mute them (although you can cycle down the volume to zero to effectively mute, although this requires more button pushing). I think that one has to be done either via the ON app, or if you have an iPhone, it can probably be done via the iPhone MFI interface as well. I don’t know if the newer Android ASHA stuff has an equivalent with the iPhone MFI interface or not.