Definitely not. There would be a limit on the number of devices it can be paired with. If your only pairing with 2 devices, then it’s probably not the problem.
The other possibility is the Streamer is already connected to other Bluetooth devices that are active and within its range.
Joe,
You might be right about that. I am trying to find someone at Oticon who might be able to answer my questions. It may be that I am asking more from the technology than it is capable of at this point!
This does not take away from my satisfaction with the Epoqs at all! I’m still delighted that, thanks to my new aids, I have discovered my office floor squeeks when I walk on it! (I’m sure I’ll get annoyed with that sound soon!)
Thanks,
McKay
The Streamer can be “paired” with multiple phones & Audio Sources. (I can’t remember how many but if you exceed the number of devices, it will over-write the oldest).
BUT…
Only one phone and One Bluetooth Audio Streaming Device can be active simultaneously. Your Palm & the Plantronics are both using handsfree profile and only one could be the “active” connection for phone at a time. Switching between them automatically is not possible unless they were located outside the BT range from each other. (same holds true for 2 BT Audio sources) switching is done manually unless they are far apart.
General Info…
There are 2 types of bluetooth profiles in the Streamer. One is the handsfree profile and it is used for phone calls, the other is A2DP which is used for streaming audio. (MP3 etc.) If you wanted to, you can have a 3rd device active by using the plug connection.
Streamer will automatically prioritize the use of the devices based on what they are and what their transmission status is. If you are listening to music (either corded or A2DP) and the phone (Hands Free) rings, it switches to the phone mode.
In order to be connected to 2 phones simultaneously (ie. cell & office desk phone), you would have to use a Bluetooth phone hub (I think Jabra & Plantronics have them). In that case, you pair the streamer to the hub and make that connection active. The hub is used to switch between the cell or the desk phone. (I have not yet tested it but that is how it works in theory)
Another way to have both cell & desk phone simultaneously is to replace the desk phone with a bluetooth enabled phone that is linked to your cell. AT&T, Panasonic & V-Tech have these types of phones. (Siemens has some too but they don’t seem to be available in the US.) In this setup, The Cell is linked to the Base unit of the Desk phone & the Streamer is linked to the base unit of the desk phone.
Hi All,
I have been using my belt clip on my streamer all summer. I clip it to the strap of my purse or to the viser in my car. It works great! I have not needed the cord around my neck.
McKay
Squeezer - Thank you for the reply. I’ll take a second look at the Jabra Hub. I thought it was the same as my Plantronics reciever. But your explanation says not. 
Thank you,
McKay
McKay,
With further research, I’m no longer sure that the Jabra Hub will allow you to be connected to 2 phones simultaneously. I’d call Jabra to be sure.
When you read the Jabra descriptions & look at the photos really closely, it shows the use of a specific Jabra headset type. Which seems to imply the multi phone function is part of the headset and not part of the hub.
A Streamer user who is not going to be using the special Jabra headset may not get the multi-phone functionality.
If you find out more, post back.
Squeezer,
I think you might be right on this.
The manual for the hub says that it is able to pair with mulitple headsets. But, I think the issues is that the Streamer is only able to pair with one phone at a time.
:mad:
This issue is really more of an annoyance than anything else.
I know that Oticon has upgraded the Streamer firmware at least once. Do you know if they are planning to continue to do so?
I wonder if this is an issue they might resolve in future versions??
Thanks for your help.
McKay
I doubt the Streamer will change to a concurrent multi phone capability. Jabra is the only company I found that has headsets that will do that.
I expect it will have to be a work-around on my part.
I will probably just forward all my office calls to the cell and stay paired with it. (I don’t get alot of office calls so it would not eat up a huge # of minutes)
If I spent alot of time on the office phone I would probably just pair to it during work hours.
The new cordless phones that will pair with your cell phone don’t seem to be the answer either. Most do not seem to have a Bluetooth handsfree profile for headset use. The only hopeful ones I found are made by Siemens but they are not available in the US.
Short of wearing a 2nd Bluetooth Loopset (Artone or Beetle) I don’t think there is currently a solution.
Oticon generally, do not upgrade their software. In the past, once an aid was release it was it, no update on the soft or the firmware. However, the new fitt. soft has a option to upgrade the firmware of the new instruments…
They do not make a lot of revisions, so i would not expect
a lot of changes from them
Thanks for your thoughts on all this! I am SO satisfied with the Epoq’s overall, that this stuff feels quite minor.
Thanks again for your help.
McKay
I would not expect an upgrade on the instruments themselves. They have already done a firmware upgrade on the Streamer, though. I am wondering if they will continue in that mode.
I wore my last pair of aids for 10years! I hope to get that out of my Epoqs as well. I assume that the BT technology will change significantly over the next few years. I hope that if and when they upgrade the Streamer, it will still be compatable with the Epoqs.
Thanks everyone for your thoughts. I continue to be thrilled with the recent surge in technology for hearing aids!!
McKay
After a 6 week trial on a pair of inteo-m, I am returning to my EpoqXWs w/ Streamer.
I was over-all more satisfied with the Epoqs sound (and probably would have been even w/o the Streamer)
I only wish I could have tried what the Stereo sounds like with iCom (Phonak) or Tek (Siemens). Alas, I can’t justify spending $700 - $800 on top of the cost of aids just to get stereo, “Voice Zoom” or a treble adjustment.
In order to get remote functions with Phonak, you have to buy a 2nd appliance (MyPilot), In order to get both phone & streaming audio w/ Siemens, you need both Tek Connect & Tek Transmitter. So either one costs more than double the cost of Streamer for the same functions.
Overall, with the exception of no stereo, I think Streamer is a better deal and does not require carrying an extra component around with you (if your cell streams music anyway).
I will be looking into my options for my office & home phones, also at a possible loop system or the Sennheiser 820S for TV.
Just as an FYI…
My Plantronics 510S headset will switch seamlessly between the desk phone and cell phone.
But - I don’t use the plantronics headset… I use the Streamer. This confirms for me that it really is an Oticon issue.
It really is one I hope they will consider addressing. Given that it is not just a BT headset… but it part of the hearing instrument, that functionality is more important than to a non hearing impaired user. (From MY perspective anyway… :))
I guess I need to write a note to Oticon.
McKay
I just got my Epoq V’s & Streamer yesterday. Does ANYONE know how to turn down the volume when a call comes into the streamer? I took my HAs off to see if my phone was loud, but it’s not. The Streamer rings way too loud. I’d hate to have to return them, just because of this.
i belive you can not, why dont you try with a different ring tone
Anyone,
While using the streamer it creates a background noise in my aids. I seem to have a blow torch type noise, feedback, or something when using it. When the conversation ends and I stop the streamer the blow torch or background noise stops. I turn the volume up on the streamer and the torch gets louder.
Does this occur to anyone else or similar problem?
Thank you for allowing me to jump in on the thread!
Michael
I never had that happen. You need to test if it is a Streamer issue or a phone issue. I suspect that since it gets louder when volume is turned up that the source might be your phone.
Find a friend with a different phone with bluetooth and test to see if the same thing happens with his/her phone.
Also, stay aware of the Streamer’s & phone’s positions when testing. Is the mic rubbing against clothing or picking up wind noise?
If this happens with all phones, bring it into your auD for a replacement. If it still happens, they will have to see if there are issues with the Aids. But first, you have to rule out your phone as the source.
I am not 100% positive, but I think there is an option when your audi programs the aids to set the volume of the ring. I know there is an option to set the difference in the amplification of the incoming cell phone volume vs. the HA receivers. I have watched as my audi goes through the program windows and we have tweaked tons of different settings to match my preferences. It is amazing how many different things can be adjusted! Ask your audi before giving up!
Does this noise happen every time your are on a call or only in specific locations, like in your car or near your computer? I ask b/c you could be getting interference static when your aids switch over to the Streamer setting. There are some cars that naturally generate FM static that can interfere with t-coil setting on HA’s (which is what the Epoqs use to communucate with the Streamer). I didn’t know that until I started investigating looping my van with an FM and the first thing the kind gentleman from the ALD comany told me to do was turn on my t-coils while driving to be sure I wasn’t getting static from the vehicle itself or a loop system would do me no good. It might be something else in your immediate area generating the interference also. HTH!
Tamara
Well, I have figured out how to keep my Streamer paired to both my office phone and my cell at the same time!
I just can’t turn off my Streamer. As long as I keep it on, it will automatically switch back and forth between the two as they come into range.
I do have to turn off the BT on my cell so that it knows to ‘find’ my office phone, but I dont’ have to re-pair!!
This is not a problem for me. I charge both my cell and my Streamer nightly, so power is not an issue.
I hope this helps others!
Yippee!
McKay