They’re actually taking a tool away. I seriously, seriously doubt that cash strapped school districts in the US are going to start paying extra interpreters to sit on Zoom sessions when they have automated captioning in Google Meet or Microsoft Teams. I can’t wrap my head around how the mom I posted about thinks that potentially losing captions entirely is better than having potentially occasionally incorrect autocaptions. We exchanged a few more e-mails and it really felt like this wasn’t sinking in for her. I got the impression that her child doesn’t actually use the captioning at all; she talked about how the audio quality is bad, and how it’s done on an iPad and they can’t see their whole class, but Zoom will let you see the entire 30+ kids on the tiny 10" or 12" iPad screen they’re using and that’s somehow better. I don’t use the audio at all on the teleconferences; I strictly use the captions. That might change as I get my CI turned on but for right now this works best for me.