Another thing I found odd about the “industry” is that when I was going to two places that service hearing aids …(I’m in toronto. I go to the Hearing Aid Society and Union Hearing)
When I went to Union Hearing. They gave me this “education” about how I should be going to Hearing Aid Society to get my hearing aids serviced, not coming to Union Hearing because I originally bought the hearing aids, that I was bringing to them to have looked at, from The Canadian Hearing Society.
So, they tell me, they can’t take a look at it …(because of the song and dance I got from the Canadian Hearing Society). So, I tell him the whole story about the song and dance I got from Canadian Hearing Society and can you please, please take a look at it and see if you can do anything for it??
And they say, sorry. You originally bought these from Canadian Hearing Society, so we can’t look at it or have it serviced because you originally bought these from the Canadian Hearing society and we’re not profitting by having it fixed, looked at, etc. because the REAL profit is made when a client/customer buys an ACTUAL hearing aid from us. Then we back it up with having it serviced, fixed, looked at and by making hearing molds for you.
He keeps mentioning LOYALTY and keeps emphasizing the word LOYALTY every 60 seconds as he continues to “educate” me how his business works, how the industry works, how competition work…
He also goes on to tell me, that he doesn’t actually make a profit from making hearing molds, so he only makes hearing molds for clients/customers that actually have BOUGHT a hearing aid from him. Its like a charity service, AFTER you buy a HEARING AID from him. Because that’s where the real profit is made, in the business.
So, he refuses to service, look at the hearing aid and faulty wiring, which I explain to him that the hearing aid DOES indeed work, it just keeps switching off and on, but the engine does and can amplify sound and give me better hearing.
But he refuses to look at it AND he refuses to make hearing molds for me, when I tell him I need hearing molds and I’ll pay for them!
I’m telling you. BOGUS INDUSTRY!
If you go to a comic book store. Do they refuse service to you because you go to OTHER comic book stores. And do they refuse to sell you accessories like plastic protection covering because you didn’t buy a comic book from them?
Like wtf? I can get a dozen different other examples.
Does the local mechanic refuse to replace your tire, or have a look at what’s making that “whirrring” sound, from the engine, because you didn’t buy a car from them?
Does the local 711 refuse to sell you coffee, because you didn’t buy a donut from them?
Tim Horton’s, Coffee time…never gives me a song and dance.
On a different note, I do know that many businesses are decietful and try to “play” their customers.
For example, mechanics DO try to add more to the bill, with bogus “services” like changing the oil, replacing a faulty muffler that was bogged down with too much rust. Or by having your car “environmentally checked”
And I know cellphone services are alot similar. They add bogus charges to your phone bill, like “connection charge” and etc etc etc.
The wonderful thing about business is the COMPETITION. Once these lousy and decietful, cunning businesses realize there’s COMPETITION. They start valuing their customers more and stop bullshitting them.
So, now, I need to find me some of their Competition.
Or maybe just an outlet that services older models and used hearing aids, in toronto?
There’s got to be a hearing aid fix-it store somewhere. That carries all sorts of models! In Toronto?