Reporting back after a week. I went back to see the Costco specialist last Monday. I first had him change my cables to the longer #3, and that alleviated a lot of the pain I had in my canals. I was able to bend the cables to where the ends sat in my canals comfortable without scraping the sides.
He did the feedback test and adjusted that and I then asked him to turn down the high frequency settings. He was going to bring it down about 10 % but I asked for more. He has told me the Calas are very aggressive at the high end and although that’s where my hearing loss is the greatest it seems to me this is something a new user should ease into. Even now I have the treble adjustment on the phone turned down to 1/13. Any more than that and everything has a “rasp” to it. My printer sounds like a train wreck, water running is like steel ball bearings bouncing on plate glass, just too annoying.
With the treble turned down I get by OK, I even start to forget I am wearing them. My batteries ran out this weekend and I missed the HA’s right away so I am acclimating.
That’s the good news, the bad news is the phone clip. I had the specialist adjust the bass as suggested and it made my hearing callers a bit better, the real problem is others hearing me. I am a service technician so I frequently am speaking with a tech support person while working. Last week, on four separate occasions I had the person on the other end of the line tell me I was breaking up, they couldn’t hear me. I immediately removed the right HA and went to my old Plantronics and all was fine.
So the Resound phone clip may be a deal breaker. I have also found their iPhone software a bit buggy, it changes profiles when the screen on the phone goes dark, etc.
While the iPhone app seemed like something I needed I have to remember that the primary concern is actually communicating with people so I may switch to another system, perhaps the Kirkland 7’s or Brios.