I bought a NOAHlink Wireless programmer to configure my Siemens Pure 3bx devices. However, when connecting via different versions of Connexx Eight (8.3, 8.4, 9.0) my devices are not detected by the programmer.
The programmer itself is successfully installed and is detected by Connexx Eight. When trying to read the data of the Hearing aids the programmer displays green LEDs, and after a second Connexx Eight gives an error that the hearing aids are not detected. I put the hearing aids that I just switched on very close to NOAHlink Wireless, which did not help either.
Has anyone had them connected? How did you do that?
Thank you!