Hi there! I’ve had one Resound Quattro in my right ear for ~6 months now. I was really happy with it the first few months but now I’ve started running into a single recurring issue.
When the device comes on, I can tell that sound is coming through the receiver based on the scratching noise. I can also stream music just fine directly into my ear. However, the main issue is that it doesn’t seem like I’m getting any sound from the receiver, through the wire, and into my ear itself. Essentially, with my hearing aid in I don’t get any benefit and sound is the same as without it.
I’ve gone back to my audiologist twice now and it’ll work fine for a day or two before reverting back to the same problem. I can’t seem to find anything out there that indicates that someone else has run into this issue. I’ve tried cleaning it every way I can (no solvents/solutions or anything like that), but it just doesn’t seem to cooperate.
Any help would be appreciated!