New to hearing aids, currently trialing Costco KS9

I’m new to HA, and have had KS9s for about a month. It does use MyPhonak.

My hearing loss for the most part is high frequencies only. This causes misunderstanding of words heavy consonants. Remapping of high frequencies to levels I hear is, I suppose, the main thing I would notice in improved hearing, and hopefully improve overal understanding of language, espeially in noisy environments.

I have a friend up the street who also got new HAs. I aske him what brand they were, and he didn’t know. But he loves them. He says when he is in a restaurant, the noise and clackin of dishes and utensils were driving him nuts. Then he realized he need to click one of the buttons, and the HAs completely blocked out that noise. I need to go to a noisy restaurant and give that a try, but I’m not hopeful.

When I go into Myphonak, it has to connect to the HA. Once connected, if I go to another program, and come back, I need to connect again.

It never shows anything other than Automatic. I have only realized some type of automatic program change a couple times. Given the infrequence of noticing that, I’m not sure what I heard was a program change.

I can select any of the default programs, ie. Automatic, Restaurant, Music or TV, I can tell NO Difference at all.

In fact I’m not sure I hear any difference between having them on or not. Well, I can tell small amount of difference in volume, but it’s marginal. If I change some of the settings such as noise reduction, speech focus, or change of frequencies I’m not sure i notice any difference… My left ear, if I take volume all the way up, it may squelch, or maybe, not sure what to call it, maybe echo in the ear.

I’m not sure it’s worth it, even given the “great capabilities for the cost”.

I’m considering going to an audiologist and doing a trial on Phonaks. The new ones being released the middle of August for Phonak (Paradise I think it’s called) have some very interesting features. And interestingly, my hearing aid specialist had told me a good upgrade was coming soon for the KS9s…no specifics.


Posting your audiogram would help. If you only have a high frequency loss (3-4khz on up) the effect of hearing aids is pretty subtle. If you’ve got money to burn, sure go see an audiologist and try out other hearing aids. My suggestion is to make sure they’ve got you to full gain on the KS9s and wear them daily for several months and reevaluate.

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I brought my audiogram home, and can’t find it now. Duh…

If I come up with it I will publish it.

I just found the audioghram.

Welcome to the forum.
What type domes are you using.
Your loss could be difficult to fit.
The KS9 aids are good ones. They should work for your loss as well as any aids. Maybe asking for a different fitter at Costco might help. Take notes about everything so you can help the fitter help you.
Good luck

Thanks. I did in fact takes notes the first 3-4 weeks before my second fitting.

While the hearing aid specialist there said he’s been doing this 15 years, and seemed very confident (was he cocky? Not sure)…anyway his spheel left me feeling he would probably be good.

When I told him wat was going on, he said “I’m going to try this (whatever this was), I expect it to do better”. It did do better. He didnt do any testing or anything, he just made the change.

I have 6 months to decide. I’m just not sure I’m getting the value from them…not necessarily because they aren’t capable, maybe my hearing needs just aren’t something that I’ll notice that much even if corrected.

My wife does think I’m doing better with less “Huh? What was that?”…so maybe so.

I was entertaining the thoughts of going to a Phonak audioligist, and pay for a test, and fitting…but then I probably wouldn’t be able to tell in a short test in an office.

I would put a fair amount of credence in your wife’s observations. One thing I’d wonder is if they’ve given you enough gain or frequency lowering to make 3khz and 4khz audible. With somebody new to hearing aids, they may be more keen on having you tolerate them than have optimal hearing for speech. If you had complaints about loud noises (toilet flushing, water running, dishes clanging) and they adjusted these noises down, that could also give you less optimal hearing. Are there things you’re not hearing that you want to hear? Did you get hearing aids for you or because your wife was tired of raising your voice?

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I have had zero complaints about anything loud. I can tell that there s a bit of amplification.

I got them in hopes of better understanding what I hear vs. misunderstand it; for anticipation of maybe hearing some things in music that I was missing… Maybe there is nothing I was missing; and finally hearing better in noisy restaurants, while diminishing noise like changing plates and silverware.

On understanding people better, maybe I do, based on my wife’s input.

On music I don’t notice anything different, which maybe is as it should be. I don’t know what, if anything, from music would be in those frequencies.

With regard to noisey restaurants, I haven’t had the opportunity to determine how that works out. One thing my friend with his new aids is he is amazed how his block out the noise. At first it was amplified and very frustrating, but he clicked the button on it and the background nose stopped.

The friend I talked to that inspired me to get them found a new world of hearing. But he had different issues. He says he was deaf in high frequency. He said at first it was annoying but got used to it after a couple weeks. In my case I can barely tell I have them on.

Do to all of that is why I posted. I plan to monitor how friends tell me if they notice I understand them better.

The picture that MDR paints reminds me of me. I avoid avoid loud noises. I always have. After 15 years I let Real Ear measurements set the the boost and that proved to be a good thing. My Audi smiled and I remembered that she had been quietly advocating this for years. The Real Ear approach makes simple engineering sense to me and with that comes a willingness to ‘listen.’ Father Knows Best is not an absolute rule.

Can you hear kitchen appliances beeping or the turn signal in your vehicle? How about birds during the day and crickets at night?
This will tell us if your fitter has set you KS9 aids up with frequency lowering.

If nothing seems particularly loud, I am very suspicious that you don’t have gain set to 100% of prescription. I could easily be wrong, but certain everyday sounds being very loud is an almost universal complaint of new hearing aid users. Your word recognition scores are very good. I woud suggest some more followup visits with Costco. I don’t think you’re going to notice much, if any difference by going to an audi and trying out more expensive hearing aids.


They did do real ear measurements for my HA setup also

Our kitchen appliances are very low volume, and I’m not hearing them much better. Of course if TV is on, that can interfear.

I’ve always heard birds and crickets.

So, just to restate a couple of the main reasons I am trying this: improve understanding what people say, especially in a noisy environment. That of course comes with a bit of subjective analysis. I’m not certain yet that is the case. I plan on keeping them in a couple weeks, then a week with then out, and track the number it times I don’t understand what I’m hearing.

Interesting input.

It seems to me that the word list he tested me with was a bit short, based on my fault memory of past tests :slight_smile:

I will say that things sounding loud is not a problem. I barely notice a difference. I can set e user volume to make without it being asking. I will say that on my left ear if I set the volume all the way, the HA squeels a bit.

If it were me, I’d tell the fitter that you don’t notice much, if any difference when listening to people and ask what percentage of prescription you’re at.

Regarding music? I find it’s MUCH more enjoyable to stream to my hearing aids than to listen to an external speaker (which distorts things to my ear).
Even if the sound quality isn’t what good speakers provide, what I do hear streaming more than makes up for it.