Were you a prior client or is having brochures available an American Costco thing? Until today, I had never stepped foot into a Costco store. I never agreed with the concept of paying to be a customer. I went in specifically to check out their hearing aids. There was a small window counter with some prices and aids. No brochures for hearing aids seemed to be available. They did answer some general questions. A hearing test 10 days from now would allow for more questions and specific answers. I have to admit that the price point of the KS7 seems enticing. Grabbed a copy of the Costco/Capital One MasterCard brochure - there is no mention of extended warranty like the Costco / Amex I’ve read about here. On Edit: I found the terms and conditions for the CapitalOne Costco MasterCard for the Canadians here: https://www.capitalone.ca/media/doc/canada/costco-platinum-mastercard-ben.pdf That indicates that they double the original warranty for up to two years.
Extended Warranty Coverage is only available when the full cost of personal items with an Original Manufacturer’s Warranty valid in Canada is charged to the Account. Benefits Extended Warranty Insurance is available automatically, without registration, to provide You with double the period of repair services otherwise provided by the Original Manufacturer’s Warranty, to a maximum of 2 full years, on most personal items purchased new and charged to the Account, provided that, in all cases, automatic coverage is limited to Original Manufacturer’s Warranties of 5 years or less. Extended Warranty benefits apply to any parts and/or labour costs resulting from mechanical breakdown or failure of a covered item, where such obligation was specifically covered under the terms of the Original Manufacturer’s Warranty. Extended Warranty benefits are limited to the lesser of the cost to repair or replace or the original purchase price of the eligible item, including applicable taxes.
On edit #2. It seems the stores here in Canada differ. My sister is a Costco regular an hour from here. I asked her take a couple of pictures of the products and prices displayed there. (I took notes on the KS7 but should have taken a closer look at the other offerings). Lo and behold she came back with a handful of brochures. So they will give out brochures without an appointment. Seeing there is such a difference in staff, I will have to check out the other 2 stores that are about the same distance from my place.