When was the last time you went back to Costco for a hearing test and readjustment? It’s possible the aids just need readjustment to your current loss. If money is at all an issue, try Costco again. Posting your audiogram (Click on “Forum” at top of page and then “My Hearing Tests” I’m assuming you don’t qualify for VA. If you do, going there would be my recommendation. Unless you were really wowed by the Starkey guy, I’d cancel the order. The further along you get in with him, the more obligated you’re going to feel to keep the aids even if they don’d do what you want.